Quality Inn & Suites Middletown - Franklin

Decent hotel

Staff was pleasant and very helpful. Had a room on the 2nd floor but realizing no elevator, the clerk was able to adjust our room to ground level. Room was clean and bed very comfortable.

it was okay for the overnight stay.

Decent stay, location good. Parking lot outdated/potholes. Front desk helpful, decent shower and size of room. Picky about Ac- wouldn't stay cold through night (wake up sweaty).

Overall great place to stay

I enjoyed how calm and quiet the Hotel was and how kind the staff were. There wasn't anything specific I could name that I did not like.

Price point was okay. It's dirty, beds are awful, and the place we stayed in Middletown was basically a freaking trap house. Way too many drug dealers living there and selling drugs out of it. It was obvious that it was happening. Pathetic!

An all around very nice place to stay. A little pricey.

Hotel is run down, and rooms smell terribly, avoid at all costs!

The shower head was literally held on with packing tape. I regret not taking a picture of it. An empty tube was on the toilet paper holder when I entered, and another partial roll was resting on the hand rail. Half the lights didn't have working bulbs, and no matter what I tried, there was a gap in the curtains. It was a ground floor room where people were constantly walking around outside, so I had to go to Walmart for some binder clips to feel a sense of privacy (it still left a gap on one side but at least the middle finally closed). You couldn't pay me to walk barefoot on that carpet. I suspect that's where the smell was coming from. Friendly and helpful staff. No complaints there.

For my first time at a hotel on my own, not too bad. Its not fancy like Hilton, but for the price I paid, I do think I got my money’s worth. And I am booking there again next week!

Not accommodating at all

Room was clean refrigerator didnt work no working light by the kitchenette area, microwave had no glass plate in it.was hard to cook in. Other then that it was nice.

Didn't make it to breakfast on time.

Great stay #1

The outside was free of debris but the windows and the curtains inside the rooms looked to be torn in some. The lobby was freshly updated, flooring and walls and furniture. We looked at one room that had carpet and it had an odor of smoke, not pleasant. We took a room with vinyl flooring. The bathroom was not updated...I would not book again.

Room smell

What I liked best was the price and the staff. What I didn't like is they advertise they have a pool. The pool was disgusting and not useable. Also on Sunday they ran out of eggs

Reasonably priced for the quality. Premises are clean but a bit dated. Could do with more and brighter lights in the room. Staff are helpful and friendly.