Extended Stay America Suites Fremont Warm Springs

Very good

Poor

It is conveniently located near shopping and highways.

The room was clean and the staff was helpful.

From the moment we arrived, the front desk team was warm, professional, and efficient. Check-in took less than five minutes, and the staff went above and beyond by giving us great local recommendations for nearby restaurants and transit options.

Can be cook House keeping

House keeping

I’ve stayed in a few suite like hotels and none of them had any odors. This one in particular smelled like rats and roaches. I asked for a refund not even an hour in and the front desk said they’d give it to me but I had to call Expedia for that and I called back and said that he was going to give me a refund even though he said he would

Good location, staff was friendly. Smelled of cigarettes and smoke filled the room. Odor was not pleasant.

Dirty, not well maintained, staff not helpful at all.

Very good

Exceptional

Buen servicio

The staff were incredibly friendly and helpful. The linens were clean. The only downside to this hotel was the first room they gave us was outdated and appeared to have not been cleaned well. There was a bug on the bathroom door and one on the counter it appeared to be roaches. The staff immediately switched us to a new room on a different floor and this new room appeared to be way more clean and updated no signs of bugs anywhere in this room but I was still cautious. The parking lot was safe and it was a convenient location.

None

The definitely need to hire more housekeeping staff.

Pleasant

They have very convenient rooms with kitchen. The breakfast isn’t a breakfast, that’s just coffee with some muffins.

Exceptional

Exceptional