Comfort Inn Garden City

I would not book a stay at this Hotel again. There was trash on the ground outside. You could smell smoke in the hallways from someone smoking. The covers did not fit the bed right. The pillows were poor quality (they were lumpy). I went down to the vending machine and it was broken. I noticed a few crickets crawling on the floor. Breakfast was good; however lots of flies flying around. On the upside, the hotel staff was friendly. I tried to ask the morning maid a question and she couldn’t understand English.

Breakfast was decent, the pool was closed and no information about that at time of booking, trash was left in drawers in my room

We had two separate rooms. One room was so dirty. Shower was filthy. Urine on the toilet seat. Sink counter was dirty. This was room 111. It was like they gave the room away and didn’t clean it before hand. We have pictures. Everything is old and run down. With the other room, 220, only thing decent was the mattress. Our bathroom toilet wasn’t working since we got there. We had asked the man downstairs for a plunger. He never came up stairs. We asked multiple times and he said he would try and find one but he didn’t have the keys to the closet. So we were without a bathroom for 4 people all night. We finally got a plunger with the morning staff. Sheets were dirty thank god we had others to use. And other blankets. My son used the pull out couch to sleep. That mattress was so worn down. You felt the springs instantly. No pillows or blankets with it. So how do you advertise that as a way to sleep but don’t offer that with it ? The couch itself was very dirty and smelled. As soon as we took the pull out bed out, there was garbage on it. Meaning they didn’t check it before giving the room away. At the end of the day, I would never stay here again. I honestly wish I asked for some type of refund after all that.

Honestly would never stay here again. The room was so dirty. We travel to Garden city a lot and have stayed at almost every hotel in town. Just whatever’s price is decent, and this is one we will never book again.

It is going through a remodel, so the lobby was pretty dusty from construction. The room was very clean. The receptionist was difficult to understand as I don't think English was her native language, but I was able to get checked in after a little confusion. I'd have liked a little bigger pillows, but I managed well with what was provided.

Never a cart available for check in or check out. Construction going on, I think they were using them. No thermostat on the wall in our room. Electric plugs in the lamp between the beds wouldn't work.

No hot water. Tv didn’t work. Staff worked on tv and finally got it working. Expedia price was a joke. Won’t be there again

Very disappointed with my stay at Comfort Inn. The room was extremely noisy, and the AC unit was detached from the wall, letting cold air and outside noise come in all night. The staff wasn’t rude, but definitely not welcoming or helpful — at one point we were basically told to stay somewhere else if we didn’t agree with the price. Overall, not a pleasant experience and not what we expected.

The room I initially reserved was available the next day. The staff was helpful in accommodating us. The room I reserved through Booking.com was not available upon arrival. Booking.com overbooked the hotel and my room was given away. I will not be using Booking.com again. Also, the hotel was undergoing reservations and this made the place look dirty and shabby.

The stay was ok.

Breakfast was good,lots of choices. Room was clean. They are remodeling so was a little noisy and some areas not completed

The stay was great.. however.. I would have liked to have been prepared for the maintenance they were doing. But either way, it shows they are aware of issues and are actually doing something to fix problems and they aren't ignoring them. So things will be even better the next time I stay!

Weren't kind to normal hours of construction/ work. Room next to us was being remodel. Couldn't leave parking due to workers working at 9pm. Blankets were old and had holes.

Room was clean, but when one of our kiddos had an accident in the middle of the night, we were met with attitude when asked for clean sheets

Hot tub and pool where under maintance and also doing an upgrade to rooms, which full understand, room work was under quality and plumbing was hooked up back words in shower. I try not to complain, as we are all humans and not perfect, yet not worth the money was charged. Wish could get a refund

The pool was drained. That was not mentioned in the website. There was maintenance work going on. Not mentioned either. Lots of noise from power tools. Water was shut off in our room, without prior notice. Front desk person was the only one who acknowledged our presence. The kitchen person was sitting on her phone all morning. Maintenance crew blocking the walkway. Elevators not swept.

Smells bad hallways and room