Gateway Inn Gardena

A mess

Pleasant

Beds were decently comfortable. Staff was nice. The walls, doors, sinks and tables are old and dirty. Our window shutter was taped cause it was broken.

The WiFi and the hairdryer were both not working for our room

The water and ice machine didn't work. The elevator didn't work. The pool had no water. The temperature couldn't be adjusted in the room at all so the ac ran constantly, but never cooled anything off, just made the room muggy. The beds didn't have fitted sheets, just flat sheets tucked around the mattress. The mattress pads were too small so slipped off all the time. The chair at the desk was broken. There were no hangars. We were only allowed 2 towels but had 3 people. We asked for extra but were told no. Also not allowed extra pillows, and the 2 on the bed were not great. We had a coffee maker in the room, but no cups. It could be a nice place but needs a lot of work!

The room was very clean

No lo recomiendo,

Bad

Had good reviews, but the room we got was not clean. It also had an unpleasant smell, sheets and floor were stained, and we could not even call front desk to report a faulty toilet [since the phone wasn’t working]; there was no cable connected to wall or phone.

Our room was infested by ants they were everywhere crawling all over the walls. My kids got bit I took videos of the ants climbing on the door and wall. It was disgusting just because it was so late when we got there I would’ve looked for a different hotel. Never booking this place again and the elevator was broken our room was on the 3rd floor and my kid fell over trash on the steps

If you are a lite sleeper do not get rooms 101, 201, or 301. They face the mail street and its a very busy road. The elevator was not working. However, the stairs was good exercise. The staff is extremely helpful. I needed to switch rooms, which presented absolutely no problem for them. Someone is always available.

All amenities were noce

The room wasnt the best... it could have been clean better. There was a roach in the room. I have pictures as well. It was just horrible. The staff was very rude to me. Im going yelp as well.

The room smells like mold the room was nastyass hell

No

Staff was super friendly and the room was clean. The ac wasn't the best but it kept the room some what cool parking good beds were ok

Superb

Pictures didn’t look the same as in person. Dirty bed sheets and carpet.

Cockroaches, uncomfortable beds.

Poor property, poor cleanliness.