Tru By Hilton Phoenix Glendale Westgate, AZ

excellent

I like the atmosphere and location

Great customer service No pressure in shower

Close to shopping and restaurants. It charges for parking for guests

Exceptional

Front desk staff was amazing! Hotel location to entertainment was great! Room was clean. Bed squeaky and super lower water pressure in the shower. Breakfast was not that great.

Exceptional

Everything was great. I just wish there was a microwave in the room. There is one in the lobby but it’s a little inconvenient. Everything else was great! Person at check in was awesome throughout the night.

This is the first hotel I’ve ever had to pay for parking in their lot…bad business!

Nice clean property, helpful staff. Will stay there again.

Great location easy walking distance to stadium and Westgate district . The staff were awesome , very friendly and professional. I think they should lower the parking fee and possibly waive fee for military and veterans . Other than that great stay .

Love that we can walk to shops & restaurants near by the hotel!

these guys really know how to run a hotel nice staff quick check in, complementary tea and coffee rooms were clean and beds were comfortable and a nice location if your going to a concert nearby or a game

Staff, cleanliness Small room, AC ( TOO loud) no coffee maker in room or microwave

Clean Should have an indoor pool

I loved that the staff was quick to help check me in, especially when they were experiencing an outage. So big props to the staff being able to stay calm and organized during an outage!

Breakfast.

Many of the television change didn’t work.

Pleasant

My only complaint is the bed. It was very uncomfortable, "springy". I would stay there again.