Spark By Hilton Grand Prairie

It was worth it for the money and for a single night I had no issues with the property

We followed up the next morning. Maintenance was coming, we were told. They never came. Again, night 2, no refunds, no room changes. We expressed our disappointment at the end of the stay and were only given 35% off our stay, a minor amount considering the loss of sleep from no air conditioning in the nasty, humid room. The hotel also was quite dirty, especially the floors in the hallway. And the breakfast was very underwhelming. Would not recommend.

We arrived and the computer system was down. The young lady and tall gentleman handled it very professionally and smooth. Amazing front desk staff. Seemless check-in. Kudos to those two!

Very helpful upon arrival. Very professional and friendly. Was a bit loud at night but ok.

Free breakfast and great rate but even though “recently renovated and non-smoking,” the rust was just painted over and everything still smelled like smoke. In 24 hours, the floors to the elevator were never cleaned, elevator had food in it, never cleaned, pool and lobby didn’t close at 10pm, food was left in our fridge from previous guest and sheets stained. Front desk guy was very friendly but needs more help, it was gross and will not be back.

The place is ugly, dirty noice, really bad choice

Staff was wonderful

Unfortunately, our stay was disappointing. The property felt worn and not well maintained, with chipped paint, cracked tile, low water pressure, outdated fixtures, and an overall dingy feel. Cleanliness could also be improved. The complimentary breakfast wasn't worth waking up for, and when we requested towels, we had to go pick them up ourselves instead of having them delivered. The parking lot also felt a bit sketchy at night. While the location near IHOP was convenient, it also brought a lot of late-night activity, and the parking area wasn't gated or secured. We understand this is an economy hotel, but we've had much better experiences at similarly rated 3-star properties. We appreciate having a place to stay when options were limited and the location was convenientat onky about 10 minutesaway from our destination, but we would choose a different hotel on our next visit.

Easy check in! Friendly staff

Goog value.

Bathtub was difficult the towel were scratchy. The cord was cut then the wires were inserted in a power strip then a plug on top. Won’t stay there again

Very supportive staff

Staff was excellent. Very friendly and helpful. Grounds and hotel were not the cleaniest. Had trash outside and in the hotel hallway.

Great service staff where awesome

The room was clean, and the staff was nice, the breakfast was good and had a variety of foods. And even thought the shuttle for the airport is old it was good and brought us to and from.

The front desk, Anaes (sorry if I misspelled his name) was very friendly and helpful. I would stay again!

They were supposed to clean our and didn't come. We stayed for 3 nights. The room acoustics were terrible on the 3rd floor. We heard kids crying and yelling, a couple arguments (clear) and what we believed were them later having sex. We shouldn't have never been able to hear all those actions in our room once the doors closed. The carpet in our room felt moist and left our socks so dirty we left them. The staff was nice and friendly and gave us new towels everytime we asked but only apologized for them not cleaning our room never offered to have it done. Very disappointed in our stay.

Not happy. Not happy at all.

What I didn’t liked. No coffee pot in my room What I liked, it was a great location

Room was fine, saw a couple roaches in the main lobby, not the room. Only stayed for one night.