Great Wolf Lodge Grapevine

Friendly staff, clean room, very clean outdoor pool and fun slides

Family friendly, lots to do in a weekend, good food. It was nice seeing other people with a beer or a drink in their hand

⭐️⭐️⭐️⭐️⭐️ Una experiencia INCREÍBLE 💕✨ Fui a celebrar el primer añito de mi princesa y amamos cada detalle. 🥹🎂 El hotel es precioso, las habitaciones súper amplias y cómodas, la comida deliciosa y tienen varios restaurantes. 😍 Hay parques de agua, videojuegos, actividades, películas y muchísimas cosas para los niños. 💦🎮 Mi niña lo disfrutó al máximo y nosotros también. ❤️ Sin duda volveremos, ¡100% recomendado para celebrar y crear recuerdos inolvidables

There was one dirty sock on the floor in our room and hairs on the toilet seat, which wouldn't have been a big deal if I was paying for a room at cheaper hotel while traveling or something, but it makes you question how well it was really cleaned. I get that's a thankless and hard job cleaning that many rooms but for what they charge I would expect not to find a dirty sock wide out in the open. Even paying $400+ extra for their add-ons they still price gouge on everything, and it's so crowded it makes it hard to enjoy doing anything. It was a struggle forcing myself to leave the room. This used to be our families default birthday/summer trip if we only had a couple days to do something but we're never going back. We could have paid for an all inclusive stay somewhere for what we spent and had much better experience.

Clean room and family friendly

Amazing property. Staff was extremely helpful.

The staff were great and very helpful and all times. Check in William was fantastic and gave us all the information we needed. At times there were staff shortages and either the outside pool were delayed being opened. Housekeeping was good and kept us supplied with linens and anything else we needed.

M

It was great

There was something for everyone, and we especially loved being able to enjoy so many activities without having to leave the resort. It was a fun, relaxing, and memorable trip. We would definitely recommend Great Wolf Lodge to families looking for a great vacation.

Need renovation for indoor water park and rooms

Checking was unorganized and it was delayed check-in, which I could not enjoy the amenities because we’re waiting to check in. It was very very crowded and it was not offered anything for the inconvenience.

Although the best of times were had, it is worth noting that many amenities are in need of maintenance of repair. Since children don’t notice, there are few complaints and they have an amazing time.

First time going and I was nervous reading the mixed reviews but I was OVERLY SATISFIED!! My kids had a blast. The only thing i think was “problematic” is that I’m still waiting on the hold for accidental damage to be back in my account but I understand it’s not the property’s fault. Overall great experience and will be returning!!

Muy bueno todo me encantó, lo que en el bufet a la hora de la cena siempre hubo problema o se demoraban haciendo la carne o te la daban fría

The hotel part is very nice. Lots of food choices. Indoor water park is definitely geared towards younger kids. Outdoor swimming was better. Here’s the bad-they ran out of towels both days. So think about taking at least one of your own just in case. The food we got was good. The ice cream shop offers dipping dots, scoops of ice cream, and soft serve along with other sundae treats but the soft serve ( my favorite) was not working both days we were there. They also advertised a strawberry shortcake trifle on the screens but when you order on their electronic tablets it isn’t a choice so you have to go to window and ask for it because it is a limited edition. The kids enjoyed the magic quest as much and even more than water park. Beware - wands are $20 each BUT when you pay they charge to play as well so $ 40 for 2 kids turned into $135!

Great hotel with plenty of amenities and activities for kids. Our family had a fantastic time, and there was always something to keep everyone entertained. The facilities were well maintained, and the overall atmosphere was welcoming and family-friendly. We thoroughly enjoyed our stay and will definitely be returning. Highly recommended for families looking for a fun and relaxing getaway!

Great experience, we spent a great family weekend together.

Overcrowded Overcrowded OVERCROWDED

The process for checking in was a mess. There were plenty of staff, and they were pleasant and friendly; however, they were not very efficient. There was one register open, and approximately 6-8 kiosk machines were available, but they weren't working properly. After standing in line for the kiosk machines only to find out that you need to go to the counter. After an arduous check-in, the room was not good. There was a dirty towel left in my bathroom, and it didn't look like much effort was taken in cleaning the room. The bathroom vent was FILTHY. I always bring cleaning supplies, so before my family made it to the room, I had some serious cleaning to do. The water park was the highlight; there's something for all ages, and the on-site food was flavorful and reasonably priced. The wait time was frustrating; the process is unorganized and has poor systems. The setup seems simple: place your order and pick up at the next window. The communication could have been better; the order board wasn't working, so you had people standing around waiting for their order, only to find out later that you would receive a text or email when your order was ready. I wouldn't recommend this resort; I would suggest purchasing a day pass, bringing your own food, and enjoying the water park.