Ramada by Wyndham Groton/Mystic

My room had ants. I informed staff, they did nothing but apologized. The property had a moldy smell in the hallway.

Very poor

Pleasant

Exceptional

Good location with easy access to the freeway. 2-3 stars as expected.

that it was open for use the hole place needed to have a refresh the out door seating area was like a back alley in a slum the water and air was cold and the hot tub was boarded over

The smell was terrible from the stairways to the room there was plastic covering the ceiling outside our room that looked like water damage. The complementary breakfast was a joke got there at 8 no food left except a few bagels and no one refilled anything. The pool was freezing and was very outdated. The hallway to the food and pool smelled like trash. Very disappointed!

Bad

Very outdated. Tiles missing in the pool area, elevator stunk, no housekeeping.

Passable

The hallways had a lot of wonky smells in the basement and some broken tiles, cards to open the room didn't work well.

The location was easy to get to, the staff were all friendly and professional. People smoking right outside of the door when I was trying to go to dinner and almost made me fall.

Entering the Ramada, it was not what I expected. I’ve stayed at WYNDHAM before so I was in shock. Our room had a very unpleasant odor, the cards keys would deactivate on its own so we had to keep going back for another. Other visitors had the same issue. There were trip hazards in the hallways (rugs) The hot tub was covered up and could not be used. You have to ask 24 hours in advance to have a maid clean up the room! On our second day I requested towels, only fresh towels, and upon our return at 7pm we had not gotten any towels so we had to wait 30 minutes to take our showers. The jetted tub had nasty rug flooring on the steps ( that probably is where the odor originated) There were NO RAMPS anywhere outside the property, all steps. My husband uses a walking stick and it was difficult for him to use the stairs. The only good things about our stay was that it was only a 2 night stay. I would never ever go back there. And I would NEVER REFER anyone to stay there.

Bad

Waffles were good but ran out of batter right after us. Location was poorly lite, stuffy and they ran out of everything (food) by 8:15am and no staff to replenish. We had to find our own plates to restock for everyone in the cabinets ourselves, and that was 7:45am when we arrived. Breakfast opened at 7am.

Clean room. Air conditioning - Excellent. Friendly Staff.

?????? The facility was filthy and dilapidated, many torn areas of carpet a scary looking elevator, hand dirt and finger prints everywhere, the carpets had what appeared to be bleach stains in the hallways, 2 rooms where boarded up on with plywood the other will drywall, contonental breakfeast room was on the lower level and the thermostat rwas set to 72 and the rooms temperature read 80 it was hot in there there was no ryme or reason the the help ypur self breakfast bar, coffee cups were in a differnt place tthan the cover and yet a different place for the refrigerated milk, everyone though polite were on top of each other to get the food and people had to stand to eat because though there was room there weren't enough, smell was strong Indian food due to the restaurant and musty,almost molded or mildew, was no shower curtain, no toothpaste, mattress covers zipper was broken exposing the mattress,

Only good part is the restaurant being so close

Need to police your parking lot to avoid people making drug deals - freaking out my young daughter

Everything disgusting place to stay, never never again