Hampton Inn & Suites Pensacola/Gulf Breeze

Breakfast was good

N/a

Everything and everyone accommodated to our specific needs .

There was a hair in the bed, the toilet seat was up, there was debris in the shower and a hand towel that had a spot on it and looked used. Everything else was good.

There was confusion at check-in. I had paid in advance through Expedia. When I checked in, I only gave my name. When the front desk tried processing the card that was on file for my reservation, it wouldn't process, so I was asked if I had another card. I gave the agent another card and it went through. Then at check-out, the front desk wanted to verify my email to send my receipt. The email on file was wrong. She then updated the email address and also printed the receipt. I reviewed the receipt and it had the wrong address. She then updated my address and reprinted the receipt. When I got home I noticed that the rates and final amount charged was more than I had paid through Expedia, so I'm hoping that I don't see additional charges on my credit card statement!!

The room was clean and the beds were comfortable. Breakfast was good and had a lot of options available. Only complaint I had was that the room felt damp and the tile floors were constantly wet and slippery, the lack of exhaust fan in the bathroom was probably to blame for this and the moisture just sat.

Friendly staff. They allowed us to check in early. Breakfast was good.

Everything was great.

welcoming staff always makes a difference. Very clean, more breakfast options than expected. Plenty of parking. Would stay here again.

Place was nice, helpful staff and great location. Came during blue angels weekend and wasn’t much parking spots available at the hotel. Room was nice and clean. Breakfast was alright.

Parking was too expensive

Clean room, breakfast included and a small pool, bed was a bit springy but otherwise good. Room suite was spacious and the location is well situated for nearby restaurants and beach,

Great location and staff were very helpful. There is an excellent Italian restaurant right next door. Hotel breakfast was always a plus. Staff very attentive to our needs. The only down side was one of the elevators was quite noisy and slow.

Really nothing bad to say

The location is incredible right about the Pensacola beach and at the start of the road to go to Destin. We saw a lot of fireworks on the 4th of July !!!!

On the bright side, the room my husband and I stayed in was very clean, the free breakfast was hot and fresh with a variety of options and the staff were very friendly and helpful. I look forward to booking with this location again.

Everything was nice.

I booked on Expedia they said they had one room but when I got there they were fully booked, now I have to wait to get my 500 dollars refunded, just be cautious when booking online.

My family and I stayed here June 28th-July 1st. Pros Great location. The beach, shopping, and restaurants are nearby Comfortable beds, and the beds aren't as small as other hotel beds. .Offered room service for the entire stay .Affordable Cons . I hate to be the one to say this but we didn't get a warm welcome. When we checked in the lady at the front desk was on her phone gossiping about another coworker. Not one time did she put the phone down and greet us. Very unprofessional. .The breakfast was just okay. On the last day they finally offered a chicken susage. Pork and chicken or turkey/susages should be alternated. Not everyone eats pork. There wasn't a lot of options when it came to breakfast. However we wouldn't stay here again. Check it out yourself and be your own judge.

Wish I had the name of the lady who checked us in, but she was fantastic! Very helpful with things to do in the area. Breakfast was great! Room was clean and ac ran cold. Any staff you met in the hallways would always greet us. Location was perfect, drive across the street, park was beautiful for the sunrise over the water. Have to say hands down my best stay at a hotel ever.