Quality Inn Hampton - Newport News

location, roooms, cleanliness

I didn't like anything about the property. Initially I was going to say the rate, but that was too high for the quality of the room. From the wash clothes to the bath mat they were dingy. The bathtub had cigarette burns on the side of tub. Tub was peeling, side wall was not clean. Doors and walls can be cleaned. Comforter on bed was suspect. One of lampshades looked like it had been in the dirt. Drug users hanging around hotel. I decided to stay in town overnight at last minute and all nice hotels were booked.

Horrible smell, just filthy filthy EVERYTHING. Most uncomfortable beds and pillows. We checked out the next day even though we paid for multiple days. Just gross.

Bare minimal snacks & comfort level with bedding & furnishing, staff ok, location fair, "everything" dirty & falling apart from ceiling to floor, parking lot was only thing clean. So, price was one of cheapest in area, and no deposit required was a plus. Honestly everything

Nothing Smells bad

Everything was horrible

Nothing. The hotel was in poor condition. Filthy bathroom and gap between doorframe and door letting outside air in.

Ac No breakfast, and no swimming pool. Lack of any food, just bananas and make your own waffles. You can see from far how the swimming pool is dirty. Also, small beds, no cribs for children or pillows when requested. Additionally, bathroom suffers new renovations including the fan doesn’t work. Lastly, a 16 years old receptionist! Not worth it. You still sign before entering the room ( while paying) that you can not change your mind after you see the room . No refund. I have never seen this!!

Needs more improvement

The pool parking It was nasty, not clean at all. Had half a used shampoo bottle it the room no soap

The only good thing about this location was the area it was close to everything you needed It was not clean and felt unsafe. The breakfast was trouble

Room was very dirty. I wouldn’t recommend unless you’re on a lower budget or its your last choice

Cons, noisy and very uncomfortable beds,bathroom extractor super noisy and AC unit noisy All the time. The hotel as a good location just need to invest more in the comfort of the guests.

The room was nothing like the pictures! It smelled so bad, Marijuana and wet dog smell! We had 2 beds, only had one pillow per bed, and the pillows were all stained up. The bedspread had burn holes all in it. The bed looked like it was quickly made without changing sheets! Tv wouldn't work, coffee pot was filthy, no cups or coffee to use anyway! Cigarette butts left on floor! To much to write about bathroom, but it was unclean and filthy! We didn't stay, we checked out as fast as we got in they're. We will never go back or recommend to anyone to stay there!

Terrible hotel. Dirty and run down. Hotel should be closed down.

We arrived and was given our key. We went straight to our room and according to the workers it had not been cleaned yet. From a glance the room looked clean but when we actually got inside... it was a nightmare. There was feces on the wall and some type of substance running down the walls that had dried. We left the property to give them time to "clean" the room. There was still feces on the wall after... The head boards had been vandalized terribly. The carpet was coming up so you absolutely had to keep shoes on or you got stabbed by something. Highly disappointed and disgusted with Quality Inn. When you pay $200+ for 2 nights you expect at least clean. Poor folks I guess deserve to sleep in squander...

Bed was not done, used small toiletries.

Unable to cancel payment processed after 12am and system defaulted to next day 11th availability blocking requested stay for ending day 10th.

Nothing was a terrible place

Nothing It was extremely dirty and the staff was rude.