Hotel Indigo Harrisburg - Hershey by IHG

The AC wasn't working. I called front desk, and they said they were gonna "send someone" and that "someone" never came.

Very good stay! Clean and having room service and the restaurant downstairs was very convenient. Staff are amazing!

Wonderful!

Great property. Nice pool and good food at the restaurant

Very clean, nice staff, perfect spot for travel.

Excellent staff. Great location to restaurants and some shopping

Booked this hotel outside of Hershey and was very pleased. A quick drive to Hersheypark, lots of amenities and restaurants around the hotel. Very clean.

I had a wonderful experience the staff went above and beyond to ensure my stay was memorable, from the front desk to the maintenance department to the bar and restaurant staff every one was so pleasant and helpful even though the property was sold out everyone still went above and beyond and hotel remained clean even with the amount of guests will definitely stay again and the rooms were very clean and nice and spacious

Clean hotel for a one night stay.

Airport shuttle

The room was spacious. I enjoyed the walk in shower. The water pressure was top tier. It was a quiet stay. The staff were friendly. They spoke as I came in and also as I was leaving the premises.

Excellent room and service! Loved the staff!

The morning staff and the breakfast team was great. The checkout was smooth, and the breakfast staff went above and beyond as it relates to explaining everything and timely service. They did offer wake up phone service. The night welcome staff were dismissive and unattentive. I wish that they would have been attentive to the communications that I was delivering. Even though there's was issues arriving to the hotel, I maintained a professional and approachable demeaner and the front desk staff did not return that energy. As someone with an ADA device (I wear hearing aids, and let them know I couldn't understand everything they were saying), at no point was I offered or asked if I was interested in an ADA room for the night. Not required but would have been nice customer service. While the room was clean, the layout and access to charging locations was underwhelming. Nothing was actually close to the bed so that I could sit my charging items near the bed. I had to sit my items on the floor to charge overnight (including my hearing aids) and the only other charging outlet was located on the opposite side of teh room. Additionally the phone was not near the bed to trying to answer the wake up call was not pleasant.

Clean room. Helpful staff.

GOOD

Excellent nights rest, staff are friendly and helpful. They picked us up at the airport and brought us back the next morning. Breakfast was fabulous. Clean room, no strange odors. Cannot thank them enough for being so helpful.

Comfortable bed and location. Finding a roach outside my hotel room Door.

It was nice and staff was respectful i really enjoy my stay.

Perfect for us.