Fairfield Inn & Suites by Marriott Harrisonburg

Friendly, professional staff, but malfunctioning computers for check-in, inside construction without notification during registration process, and mediocre breakfast, all made my experience less than ideal.

Very clean!

We had a very nice stay. Very clean and the room was perfect.

Reception staff excellent. Very helpful, friendly, welcoming. Breakfast staff also friendly, attentive. Property is currently undergoing face lift in lobby.

The hotel is under construction in the lobby. Not a big deal; it would have been nice to know before booking. I like to use the lobby for working when traveling with my family. The room was beat up and worn. Only two full-size towels. Breakfast was very busy; not the staff's fault, but they were out of coffee and had limited hot food items left for guests.

Lit confortable

The hotel was under construction but still clean with a very nice accommodating staff. The pool area was clean with no over powerful chlorine smell and they have a nice hot tub! The beds were white linen and very comfortable. We took two small kids and stayed 4 days this trip. I can't say enough kind things about the lady running the breakfast area, Again, with construction she keeps it extra clean, The food is cooked proper and fresh. They have a waffle station and she makes the best oatmeal ;)

Room was clean and simple. Large bathroom.

The rooms were okay.

Clean Room, no vents in Bathroom, Large Breaksfast area, lots of staff

Parking was good. But the hotel was under some renovations and I wouldn’t have booked here had I known. The pool doesn’t look like the pictures. The hot tub is chipping away inside. Grout in the pool area has black mold in some areas. There were never towels stocked we had to ask. Breakfast area was behind a tarp. Hallway had mini fans and a musty smell and low or no AC. Our room AC also had a musty, stale smell everytime it kicked on.

Hotel hallways had no air the entire stay. No pool towels and they said when they run out you are out. Pool room was freezing. My children did not even want to stay in there. Noone was cleaning that room. Chairs broken in kitchen and the hotel was under construction. None of this was listed anywhere so we would know before booking. The heat/no ac was terrible and it was to late to book anywhere else. Very disappointed

Breakfast items quality and different options should improve

The strong smell of chlorine from the pool was noticeable all the way to the elevators. We stayed on the third floor, where there was no air conditioning in the hallways. There were two small fans at either end of the hall, but they did very little to cool the area. While the air conditioner in our room worked, the room still felt humid and had a noticeable musty, moldy odor. I was told the guest rooms are scheduled to be updated in November, and they definitely need it. On a positive note, the office staff was friendly and courteous throughout our stay. However, because of the current condition of the hotel, I don't think I'll return until I know the renovations have been completed.

Everything was good, staff were very professional and very friendly. The check in process was smooth.

The property / rooms are dated

Great

The hotel staff was attentive and helpful. The room was comfortable and quiet however the hallways were very warm. Breakfast was good with hot and cold options coffee stations were great. My only complaint is that the pool was kept too cold.

Overall experience was very good!

It was a great place to stay I will stay again if necessary everything was awesome