The Capitol Hotel

The outside was dirty and smelly. Honestly the room was clean when we checked it but the bathroom door wa falling off the hinges which made meant we either had to lift the door to almost close it or deal with the loud and obnoxious sound. We asked several times for maintenance. They never came. We were offered another room. But the bath tub was clogged so we took the lesser of the two issues. We had no housekeeping. They did bring towels but no one came to change the garbage. I had to do that. This hotel is not worth half the money we paid for it

They have German roaches

There was black mold all over the room. I had to book another hotel just to take a shower. There was no help at the front desk and a refund was refused. There was a strong odor throughout the hotel and marijuana smell throughout the lobby. I had to pay for parking in an unsecured parking lot with homeless and drug addicts. Overall terrible experience. I arrive very late at night after midnight or else I would have changed hotels at that time. Awful conditions and overall unsafe! The fact that I can't get a refund in this stay speaks to the overall experience. Terrible customer service and unsafe.

Stepped out of the lavatory on the 8th floor to be hot with the strong stench of mildew. Hallways are not air conditioned …92 degree day out side,, just smelled of stale air and mildew. Will. Not Istay there again.

Everything was fine except the parking charges which were tripled for a one night stay . Hotel claimed it wasn’t theirs. Won’t stay again

First off, there werent really any clear directions to reach the exclusive hotel parking, which was located in an underground garage under a public parking area. Once we parked, access was fairly straightforward. We were booked to the 7th floor overlooking the park and Capitol building, which was very lovely. However, the air conditioning couldnt quite keep up eith the mild 75 degree weather we had, so the room stayed slightly stuffy through our stay. The television had no ability to reach a guide, and no streaming access whatsoever. Not a huge loss, but it did take away from the enjoyment of the stay. All together, the stay was nice, but I would only give it 3 stars due to the overall quality.

Great location. Clean. Quiet. Perfect for a simple overnight.

The room was exceptionally clean, and the hot breakfast was very good!

everything was dirty bathroom was clogget the shower bed had a little of blood in the sheets

Great view, but the sheets , pillow cases and towels were all dirty a d stained, mold in the bathroom, and every dirty

I really loved this hotel. It felt more like a family run place -- it was relatively small, it did not try to fit in the cookie cutter chains, and the staff was really warm and nice. I stayed there for several days, and by the end of my stay it felt like home. The location was great too, directly across from two parks. Check out the nearby Vietnamese restaurant, and thanks to the staff for being so responsive!

Our room was a bit run down and smelled a bit like cigarettes. But it did feel clean and it was cheap. It was what we needed for one night!

- The parking lot was full of holes and quite rough. - The moment I walked into my hotel room, there were a few flies near the window. - There were no clean towels when requested. - Dusty/Unknown Residues present in the bathroom. - Free Breakfast is Nice - Wifi was lacking to say the very least, had to use a hotspot.

I waited 40 minutes in line to check in. The breakfast included was nonexistent. The air conditioner was freezing, and the controls did not work - I had to unplug it to make it stop. The hotel parking was full, so I had to pay to park, The room smelled like a cat had used it for a litter box. I will never stay at this hotel again.

Staff great

Nice, quiet place that’s super convenient being a few steps away from the bus/train station. Didn’t get to experience the breakfast or any other amenities as I was only there to sleep, but staff was super friendly and check in/out process was easy.

It's always a good stay at capitol hotel I enjoy the area and the staff always so helpful.

I had booked a room that was supposed to have a king bed and a twin bed. When we got to our room, it only had a king bed. I called the front desk and was told "sorry there are no other rooms, the hotel is full" Then I asked them to bring a cot in for us. Basically they brought us a glorified dog bed. It was small and SO uncomfortable, you could feel the bar across the center and every single coil in the mattress. The breakfast and overall location were somewhat redeemable but the hallway smelled musty and it could have been a lot cleaner.

I love staying here for my Connecticut trips! I love the location and the price. The breakfast is always yummy. I don't like having to pay for parking though.

Customer service was excellent!!