MainStay Suites Hobbs
About MainStay Suites Hobbs
Located in Hobbs, MainStay Suites Hobbs features barbecue facilities. This 4-star hotel offers a 24-hour front desk, a business center and free WiFi. The hotel provides an indoor pool, fitness center and a shared lounge. Every room has a private bathroom, while certain rooms here will provide you with a kitchen with a fridge. Lea County Regional Airport is 6.2 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Elevator
- In-room safe
Reviews
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The manager and assistant manager are absolutely rude and unprofessional, their couches/ chairs are not safe !! My daughter got leg laceration from metal sticking out of the chair, neither managers were willing to help pay hospital bill or give refund. I DO NOT recommend staying here at all
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Gaby was amazing! She was friendly, professional, and made me feel welcome right away. Her excellent customer service made my stay even better. Thank you, Gaby, for going above and beyond, and thank you to you and Adrian for helping with the reservation issues last week. Always a great attitude.. Thank you....
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Very clean, nice place. I enjoyed the pool :)
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Cleanliness The pool being completely on. The other end of property
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My 1st stay was excellent, 2nd not so much. The 2nd time, the curtains were stained in the bedroom & had to force them shut, the carpet was coming up at the door entry and the shower handle came off when I finished up my shower, luckily I was able to turn off the water.
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The room I received does not match the description on Expedia. I reserved a King Efficiency Suite specifically because it listed a queen sofa bed, but I was assigned a basic single room with just a king bed. This is a poor and inaccurate representation of what is being offered.
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Everything was nice
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Good
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Bad
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Yes, the property looked like that, but it was connected to the comfort inn .The hall was so long. The front desk was at the Comfort Inn. There was no available parking hardly ever the staff oh man, the staff. Very crowded, very combined, not at all what I expected
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Exceptional
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Room was very nice and clean. Housekeeping was mediocre—could not speak English and did not refresh our room in 2 days. Didn’t have bedding for pull out bed. Check in clerk was phenomenal. Bed was like as hard as sleeping on the floor. Breakfast was an absolute joke… McDonald’s has a better offering. But, as far as a nice clean room, it done a good job just could use improvement on comfort and offerings.
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Exceptional
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Bad
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Rooms are not cleaned and restocked prior to stay, breakfast staff rude and treats you like your stealing food even though breakfast is supposed to be included, food items such as. Meat, sausages, and hash browns undercooked and biscuits are always burnt
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Superb
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The room was very accommodating
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Great place to stay. Would recomend.
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They didn’t return my deposit
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Exceptional
