Best Western Premier Houston Northwest - Willowbrook
About Best Western Premier Houston Northwest - Willowbrook
Located in Houston and with CityCentre reachable within 14 miles, Best Western Premier Houston Northwest - Willowbrook provides express check-in and check-out, non-smoking rooms, a seasonal outdoor swimming pool, free WiFi throughout the property and a shared lounge. This 3-star hotel offers room service and a 24-hour front desk. Guests can have a drink at the snack bar. At the hotel, each room has a desk. Selected rooms come with a kitchen with a fridge and a microwave. Guest rooms include a safety deposit box. Best Western Premier Houston Northwest - Willowbrook offers a buffet or American breakfast. A business center and vending machines with snacks and drinks are available on site at the accommodation. Memorial Park is 17 miles from Best Western Premier Houston Northwest - Willowbrook, while Houston Arboretum and Nature Center is 17 miles away. George Bush Intercontinental Airport is 16 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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the Breakfast was excellent
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Very clean and well maintained. Breakfast was average
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The property could use an update and the breakfast options were disappointing. The pool step was broken which made me trip and squat my ankle. The rooms were spacious and bed was comfortable
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Beautiful rooms very clean and spacious One thing about this property that isn’t mentioned and should be written in a description is that for one if you want extra people that are not on reservation they will charge you an additional 25 dollars per guest and second is for early check in or late check out you will be charged 25 dollars as well. I showed up 30 minutes early and was charged 25 dollars and I reserved for 2 guests but some friends wanted to come over and I had to pay an additional 50 dollars.
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Everything is clean and peaceful .
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Clean , quiet..
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The rooms were well-kept. Breakfast was convenient. We enjoyed our stay overall and would return.
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Beds were just okay. Pillows and bedding were fine, but the mattresses seemed hard and kinda worn out. Breakfast was pretty good. Some different options each day, which was nice. Like that it’s included in the price. What they do not tell you about this location is that it sits next door to and adult entertainment business. Not what you want to see next to your hotel. Also, they start cleaning rooms pretty early. They use a large vacuum with a really long hose. That vacuum is very loud and always in the hallway. Don’t plan on sleeping in.
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breakfast was ok nothing special about it and the location to other restaurants was great. Why are the beds so HARD it was like sleeping on box springs, that was the worst part of staying here.
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N/a Staff was rude and was racist to my family . Made us feel very unwelcome, we was harassed our entire stay
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Clean rooms, very nice staff. Excellent breakfast.
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Charged me a fee that I didn’t need to be charged and never gave me a refund
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The room was clean, the staff were friendly, plenty of parking. Breakfast is available but we didn't go down to eat. I'll definitely stay there again.
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Easy to find, clean, no problems Wish I could have had more clean towels and covers for my group
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Always a great stay
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Nothing! Pool area outdated not well taken care of Racist staff! Any African American that entered the lobby they were harassed and questioned what room they were in the followed children and questioned them !
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No issues. Happy with room and breakfast. Would come back. Location.
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Love staying here!
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This hotel is nice and kept well. Staff is friendly.
