Extended Stay America Suites - Houston - Willowbrook - HWY 249
About Extended Stay America Suites - Houston - Willowbrook - HWY 249
Attractively set in the Willowbrook district of Houston, Extended Stay America Suites - Houston - Willowbrook - HWY 249 is located 15 miles from CityCentre, 17 miles from Memorial Park and 17 miles from Houston Arboretum and Nature Center. The 2-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The hotel has family rooms. The rooms at the hotel come with a flat-screen TV with cable channels, a kitchen and a dining area. Guest rooms will provide guests with a fridge. Extended Stay America Suites - Houston - Willowbrook - HWY 249 can conveniently provide information at the reception to help guests to get around the area. Galleria Houston is 18 miles from the accommodation, while Waterwall Park is 18 miles from the property. George Bush Intercontinental Airport is 16 miles away.
Amenities
- 24-hour front desk
- On-site dining
- Bar / lounge
- Café / coffee shop
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Location They charge for everything wifi, pot and pans, phine calls, pets, room service to clean rooms only 2x monthly free
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The hotel was nice it smelled good and the bed was soft great stay for the price would stay here again
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My room smelled terrible. I got there late in the evening, otherwise I would have asked for a different room or changed hotels.
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That was the dirtiest inn I’ve ever seen. The first room was full of debris, dust and ROACHes on the floor and stinky. I didn’t accept the room and they changed it to another room but it was still stinking and there was some dust and debris on the floor but we didn’t have any other choice. It Is NOT BREAKFAST INCLUDED! The notorious fact is that they leave phony comments and rates with fake accounts with many same Indian names!!! Their rate was 7.6 but it must be 0. DO NOT BELIEVE that
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This is the worst experience. The rooms smells like bbq, no front desk personnel available. Never again.
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Nope. Smellled bad. Night staff was sweet and helpful. Overnight and morning staff were not so much.
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The hotel smells bad. The front desk doesn’t open until 9:00 AM, and there is no breakfast available, even though breakfast was listed when I made the reservation.
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Horrible!!!! Roaches, alcohol bottles, it was awful
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Cool place for extended stays
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Full fridge and freezer, great traveling with food High price
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Rude The manager
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There is absolutely nothing in the room. No shampoo, no conditioner, no bath gel. Only a thin bar of soap. It has a kitchen but has no utensils, no cups, no bowls, nothing. It is absolutely a room that is un-sanitized. It should be put out of business.
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Very slow check-in process has front staff didn’t know how to check me in. Then my card didn’t work the next day
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Staff
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Everything Nothing
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Everything was great !!
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Yes
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Killed 2 roaches and squished numerous fleas. Floor was sticky. No breakfast, as indicated on the website. No ice machine, they said to use the ice trays in the freezer. Fully stocked kitchens required a purchase of the "fully stocked" part of it. Thought it was going to be a great fit while welcoming another grandchild, but NOPE!!
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Great
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It was great experience
