Grand Villa Inn & Suites Chinatown

Great place. Well maintained, always room for improvement but it was worth the stay. Amazing staff members.

This is one of two properties in the Houston area with the same name, the other near Pasadena. Subjectively it's a step above Motel 6. Fairly clean, towels are more substantial and not as see through, maid service daily, it has all the basics. The indoor bar fridge was turned off with a puddle of water in the freezer portion but it was a separate freezer and fridge. Amenities were basic including the small packets of shampoo and conditioner. Would of been nicer with more furniture like more nightstands or small reading lights or table lamps but the room has minimum furniture and the table and chair was a plus. The television has a good variety of channels. I reserved a room for 5 people but there were only two queens so be aware that just because it allows you to reserve a room for 5, the room itself may be able to accommodate in name only. There's no breakfast, meals or snacks available. Lots of nearby fast food and especially Asian restaurants. No roaches seen and we were out on the far inside of the motel so very little highway noise. Decent value for the amount paid.

Staff needs to take classes on proper customer service.

Clean, smells nice, friendly! Will definitely come back soon!

Nice clean, quiet property. However, staff either can't speak English or just don't give a crap, piss poor attitude act like they're doing you a favor

Do not recommend Room was dirty. Floor was dusty and sheets looked dusty as well.

Good

They charged $2 extra on top of price from expedia because the payment was with the card

My personal things was missing during the time I was here because they came into my room for housekeeping I called front desk and attitude was horrible

I liked the location There was trash in the hallway,trash cans overflowing had a stinch in the hallway by my room. It was hot and the staff was rude as hell. The elevator didn’t work had to carry luggage upstairs to the 3rd floor and never received my deposit

Pleasant

Exceptional

Pleasant

Exceptional

Good place and very comfortable

Exceptional

Clean environment Nothing to dislike

Nothing Everything

The location was great had a lot of shopping and restaurants.

Very good