WoodSpring Suites Houston Westchase

Bad

there was no clean linens like towels being replaced at all even for a 1 week stay, had to go down to front desk to get clean towels but then we were charged for it too! I told them I never heard of a hotel that charges to replace dirty towels! no housekeeping or linen replacement

no housekeeping or linen replacement

Everything especially the professional staff No complaints

This place needs to be shut down I woke up with red spots down my leg and the hallways smelled like raw sewage

The hotel is in remodeling state. Most of floor and wall are covered. It has strong smells of model and weed in the elevator. Don’t feel so sfae.

Bad

Bad service and terrible employee and cleanliness property

Very good

The receptionists were very helpful and friendly. Some areas under construction but we didn't hear any noise. Basic rooms.

Everything pretty much That there is in the pool LOL

That there is in the pool LOL

Renovated rooms. We were initially given a room that appeared to be renovated and clean. Unfortunately, the key card would not work with the door’s keypad, and the receptionist was able to open it with the the master key. We were then moved to another room, but this one was not as clean as the first and couldn’t speak to the front desk because it was closed by the time we returned. We encountered a few cockroaches, and the restroom walls near the sink and microwave area were noticeably dirty. Also there’s a no smoking area and we could smell the use of cigarettes throughout the hotel.

The place is going through a remodeling phase but unfortunately it looked like a shelter place.

The hotel is going through remodeling and the staff never came to clean my room.

Reportamos esto al personal del hotel y nos dijeron esto: ¡¡¡¡ES LA MEJOR HABITACIÓN QUE TENEMOS!!!!, si esto es así, ¿cómo están las otras habitaciones????? ¡¡¡¡¡EN POCAS PALABRAS, NO RECOMIENDO EL HOSPEDAJE EN ESTE HOTEL, ¡¡¡¡¡PARA NADA!!!!! QUALITY INN&SUITES BY CHOICE HOTELS; EN SAM HOUSTON ZONA DE WEST CHASE ES PESIMA LA HIGIENE Y EL MANTENIMIENTO DE LAS HABITACIONES, Y APARTE AL PARECER SE MOLESTARON LOS DE ADMINISTRACION, PORQUE LES RECALMÉ. GUSTAVO 8186929124

The outside and location Hot, under construction, A.C wasn’t good, channels on the T.V were horrible, bed was hard and uncomfortable

My room smelled like smoke. Had hallway under construction but that's expected with change . But my stay was good and I will stay again.

Nothing no coffee pot no shampoo bed make noise just dirty Everything

Everything