Hampton Inn & Suites Houston Heights I-10

Hotel was fine and staff friendly.. but the area is not great

Superb

Very good

Beds were comfortable, room was a great size, good location, friendly staff, and great breakfast. Thank you!

Habitación muy limpia, el estacionamiento es privado y más seguro, el personal muy amigable y respetuoso.

Bad

Great stay, breakfast was great every day. Rooms are clean and well maintained.

Hotel itself was great but there is a restaurant next door that makes the entrance HORRIBLE due to how packed it is. Literally waiting in a line of cars to get past it into the hotel parking every time you arrive. And be questioned by security or valets for the restaurant/club when you go through

Staff was great! Amazing location and safe and clean

Terrific staff.

The property is feet from a major rail line. I did not get an hour of rest due to the frequency of trains that passed every hour during the night. This left me tired, and mentally slow for my presentation. I do not understand why Hampton/ Hilton would host any paying guest in that room. I think they may have assigned me to that room due to my use of Expedia, which may have affected my stay.

Would have give 5 star except accessibility from the street is difficult due to restaurant next door.

Room was clean and the staff was nice. Breakfast was just ok. The hotel is loud. You can hear everything happening from inside your room. And the trains are pretty loud and go all day and night. The restaurant next to the property is always packed and makes it hard to get in and out of the parking lot. I appreciated the security gate around the hotel parking.

Exceptional

Hotel is located in the same parking lot as a restaurant/night club that was filled with hoods City cops had to be on constant patrol Didn’t feel safe Changed hotels

I recently stayed here and I was impressed with the kind staff and cleanliness. Highly recommend!

Exceptional

There was a police presence at the front door. The same very tall police officer made it a habit to try to make me feel uncomfortable by staring me down. I was there on business and always dressed well. I don't think he liked me because I am white. I would say hi to him, but he never replied with anything but a glare.

Safe gated parking; hot breakfast; staff was super friendly; front desk staff were courteous and helpful.

very clean and breakfast was good