The Whitehall Houston

Great hotel I would definitely stay here again

The staff, restaurant, cleanliness and how close it was to everything.

Rooms do not match the entrance and lobby area… I was expecting grand rooms or at least decent but got motel style. Very disappointed and the valet $50 a day was a surprise !! Just wasn’t expecting it

The location is very good and the price is very reasonable

Location was near interstate it’s too mosey , not comfortable to sleep!

Good spot between downtown Midtown Houston

Great location, modern, very friendly and knowledgeable staff, clean. Close to many Houston attractions. Well priced.

Every thing. Was great

Staff members very professional

Clean and staff very kind .

The only thing that was cool about this l hotel was its location. It’s within walking distance of a number of the things we were doing. However, you can tell the hotel is older and needs a refresh. There’s no fridge in the room. He had to go to separate floors for the ice machine, no vending machines. Tiny bathroom. A stain on one of the coverlets on the bed. Only two pillows. I guess I’ve just been spoiled by staying at chain hotels that do better and that’s where I’ll book if I go to Houston again.

Good

The atmosphere of the hotel is great. I just think it’s a little rundown. Furnitures and the room need some updates. I got the executive room with double bed but it’s small, the furnitures are torn and there’s no refrigerator. The hallway smells old.

No issues with the hotel or amenities. I was however

The stay was so poor they didn’t let me know that there’s a $50 parking fee every night they only give you two bottles of water and then you have to go to the front desk and pay three dollars for water I will not be returning and it was not a fine print That you have to pay a $225 deposit

It was fine, I was put in a different room than what I paid for. Either way the room was clean the bed was comfortable. The meals while tasty were probably not worth the ticket price of paying for the meal tickets.

I like the valet service, it would be nice if it was included in the price. The food is absolutely delicious and I’m a foodie. However, several ice machines did not work and my floor did not have an ice machine. Property could use an update/refresh. Rooms need a little work , especially the bathroom.

The lobby and second floor here are very nice, the staff were also very kind and helpful. The hallways to the rooms reeked of marijuana and the carpet in hallways were visibly heavily soiled. I’m not sure that the smell here is something within the properties control, but it was very off putting. The room was comfortable, albeit quite dated. The furniture and paint were pretty banged up from wear and tear. Linens were clean, plenty of towels. Overall an affordable option and I feel for the price point is an ok place to land as long as you’re not expecting anything upscale. Iced coffee from the cafe was excellent!

Nice stay. Kids were taking their prom pics on the winding staircases when we visited. It was lovely.

The room was nice but the shower had a very bad smell