Towneplace Suites Houston Hobby Airport

Staff was fantastic. Clean rooms and quick to solve any issues.

Came here after having a hard few days bringing the kids to enjoy them self in the pool to be told they had no pool towels we would have to use the ones from our room but then we still will run into a problem when going up to shower only to continue to say they only had one dryer one washer after having so many check outs the day before the staff couldn’t catch up due to limited machines asked if I would be able to get a refund right away was told YES I CAN DEFINITELY DO THAT NOW, did not want to help accommodate us our first time and last time the house keeper ran to back and came out with towels for the pool our room still only have two towels when there was four of us no body wash to shower just very up setting being that was our main thing was the pool

Stagg

Breakfast could have been better but over all room n stay very very clean

Na Na

I have travels and used Marriott in the past and Marriott is my go to when we travel. The lcoation was clean and welcoming as soon as we arrived. This the AC stopped in my room in the middle of the night and we all woke up in sweating. We are not sure if this was user error but it would randomly turn off.

I have mixed feelings about my time spent here. First and foremost, I wish the breakfast had fresh fruit - I was very surprised during my 4-night stay when there were no oranges, apples, bananas, or any fresh produce offered. The biscuits and egg dishes offered were delicious and I appreciated the changes in meals each breakfast. Second, I was very taken aback by the carpet in the hallway on my floor. The carpet was stained from the elevator all the way to/past my room and the carpet was heavily urine-scented and sticky. This did not change during my stay; in fact, it got worse. There were also some stains on the countertop in my kitchen area that were there when I arrived as well as crumbs on the stovetop area, and the conditioner in the bathroom fell off of the wall multiple times. Overall, there are some very big things that need to be fixed, but my stay was not terrible.

Loved the location, cleanliness, delicious breakfast, and that my dog was allowed. Needs a grassy dog area to walk them, relieve themselves

Great

Location Was Decent , We Were Approximately 10-13 Minutes Away From Downtown & The Foodplaces Around The Are Were Very Convenient Our Whole Stay The TVs Were Down , They Did Not Work At All , I Called The Front Desk For Help SEVERAL Times & Nothing Was Done About It , I Was Told I Would Receive A Discount On The Room But That Never Happened

Great location and well maintained hotel. Clean and professional staff!! Have stayed here before and will stay again.

The lady that checked up in was wonderful. She went above and beyond to figure out what happened to my reservation and got us settled and everything I like everything about. No need to say anything bad about it

Fantastic, the staff was great and very nice. The Hotel was very clean

Loved it going back in aweek

Staff was excellent. Room was clean and just what we needed. I couldn't say there was anything I would change.

I was charged twice and still can't get a refund for the over charges.

Had a good experience, when in town we stay here again.

Stayed here for two nights. Had an issue with not having hot water in my room. The staff was very helpful and worked diligently to find me a room with hot water (took trying 3 different rooms as it seemed to be an issue on the second floor). Overall very good experience and will stay here again in the future.