Towneplace Suites Houston Hobby Airport

The hotel was very convenient close to the airport , we were travelling from Houston to NY but loose our flight so we needed to stay in Houston for one more night , but it worth every penny , there are several restaurants that takes 5 min in an Uber, so we enjoyed the stay, the staff member this young skinny tall gentleman was a 5 start staff member, he was very helpful in everything we asked for , and even got us into a lyft as complementary to take us to the airport, very satisfied and will stay there again not hesitation.

Everything went smooth and and actual kitchen was definitely a plus

Breakfast was good. I did not like gnats/fruit flies buzzing around in my room.

The staff at the hobby airport location is awesome & so helpful! Always a great experience when I stay

Everything was good except no HOT WATER

Todo muy comfortable

The staff was helpful and nice. The cleanliness of the room was not great. Carpets very stained and worn, bathroom old and not clean.

Excellent

Is good location and Kling

Staff was fantastic. Clean rooms and quick to solve any issues.

Came here after having a hard few days bringing the kids to enjoy them self in the pool to be told they had no pool towels we would have to use the ones from our room but then we still will run into a problem when going up to shower only to continue to say they only had one dryer one washer after having so many check outs the day before the staff couldn’t catch up due to limited machines asked if I would be able to get a refund right away was told YES I CAN DEFINITELY DO THAT NOW, did not want to help accommodate us our first time and last time the house keeper ran to back and came out with towels for the pool our room still only have two towels when there was four of us no body wash to shower just very up setting being that was our main thing was the pool

Stagg

Breakfast could have been better but over all room n stay very very clean

I have mixed feelings about my time spent here. First and foremost, I wish the breakfast had fresh fruit - I was very surprised during my 4-night stay when there were no oranges, apples, bananas, or any fresh produce offered. The biscuits and egg dishes offered were delicious and I appreciated the changes in meals each breakfast. Second, I was very taken aback by the carpet in the hallway on my floor. The carpet was stained from the elevator all the way to/past my room and the carpet was heavily urine-scented and sticky. This did not change during my stay; in fact, it got worse. There were also some stains on the countertop in my kitchen area that were there when I arrived as well as crumbs on the stovetop area, and the conditioner in the bathroom fell off of the wall multiple times. Overall, there are some very big things that need to be fixed, but my stay was not terrible.

Great

Disappointing

Great location and well maintained hotel. Clean and professional staff!! Have stayed here before and will stay again.

The lady that checked up in was wonderful. She went above and beyond to figure out what happened to my reservation and got us settled and everything I like everything about. No need to say anything bad about it

Fantastic, the staff was great and very nice. The Hotel was very clean

Exceptional