Ramada by Wyndham Houston Intercontinental Airport East

Check in with smooth. Staff was great.

hour to get the shuttle and another hour to wait in line to check in. avoid.

I didn't stay this trip, The price was excellent. I have stayed there often when overnight at IAH (I did stay at a nicer hotel actually inside the airport. No slight to the Ramada, but I arrived into IAH late night and decided to stay there.)

El lugar bastante acogedor, el restaurante la comida estaba divina lo único que solo trabajan hasta a las 10pm, y el servicio del bus hacia el aeropuerto bastante eficiente.

It’s a property with what seems like a lot of potential. The reception area was clean and well organized but the furniture seemed a little dated. The breakfast area is sufficient and provides a sufficient variety of options. The one day I chose to have breakfast, the area opened late and the attendant appeared to be either angry or bothered (bad attitude). The pool is nice and inviting. The room was sufficient and the a/c worked well.

Good room rate for a short stay, Clean room, helpful staff, proximity to the Airport

Then, they had very limited spots on the shuttle back to the airport the next morning and we had to go an hour early

Excellent

Luis at the front desk was an exceptional customer service staff member

Clean room

Loved the convenience to the airport is all. This place is nothing special and if I had to stay here more than one night I would not be happy. Room was borderline clean but the front staff person was very nice and cordial. Adjoining rooms are not good if the people in the next room are late night party people. Argh! I tried to be quiet when I left at 4:30 the next morning but cannot say that I really was.

We only stayed a weekend but it was great. The pool was nice and pretty quiet. I would stay again!

This is an absolute dump. The lobby, hallways and rooms all have their own individual disgusting odors. The whole place is dark and dingy. It’s the kind of place that would still feel gross after new paint and carpet. The owners obviously stopped caring thirty years ago. Stay somewhere else.

Staff very rude

The restaurant is excellent for dinner and breakfast.

The main complaint we had staying here is they have an outside building unattached from the hotel where they tried to put us in a room. It was very dark with only just a few dim lights. We had to ask to be moved to a different area as there were just 3 women and we all felt unsafe. The inside of the hotel could use some updating but the staff was very friendly.

Very adequate for a last minute stay a cancelled flight -shuttle to and from hotel a plus

Some of the mechanical functions were older and not maintained, loud/noisy, etc. The front end staff were friendly and helpful but they were a bit slow helping as their technology wasn't functional. The breakfast buffet wasn't included in the price, but it was very inexpensive, so that was a bonus.

This is my go to place whenever i have a lay over in Houston.... Particularly love the shuttle....

Bad customer service