Comfort Suites near Birkdale Village- Huntersville

It was Dog friendly and aVery clean and quiet

Location Breakfast was fine but NO coffee. I told the front desk and we had to WAIT until coffee was made. There was not the usual person in attending the breakfast.

The facilities are old and very musty. The fitness center was not air conditioned.

Room was clean. Air worked but seemed humid. No air in the bathroom, the vent blew hot air. When I mentioned it to the staff I was told the vent was just a vent. Don’t know what that was supposed to mean. Will not stay again. Not for professionals.

Thankfully, the rooms were its only redeeming quality. The rest of the hotel has been rode hard and there were some altercations with some guests while I was checking in and bringing up my belongings. Didn't feel very safe either. And this is a great location, so not sure what the deal is. Hotel needs a good cleaning and an update.

Superb

I liked the location it was accessible to everything I wanted Had to get moved to another room due to water coming out of the wall near the electric blind controls. The blinds would open and close on their own..... Then found Longhorn steakhouse leftovers in the fridge from a previous guest, also found a clog of hair in the top of the tissuebox. We then got moved to a room with a cheaper booking price. I asked about the difference and got told "They would never charge me more than the original room that I booked."

Do not take your children there it is not family friendly. Children are not allowed to be children even at 11 AM would not recommend.

Staff was friendly The ice machine is old and ice taste funny, and the floor was flooding. The rooms still have the old feeling. For the area this hotel should have been more up to par.

Very good

Exceptional

10 +++++/AAA++++ stay. Great check-in guy (Jose). he was wonderful and very helpful. Nice, clean pool. Elevator, Great breakfast. Great air conditioning. Grat hot water, Great refrigerator. No nothing

The room was clean and the shower amazing! Probably one of the cleanest hotel showers I've been in with a curtain that stayed closed and a working showerhead (no streams going in multiple directions). Overall, a good stay.

Near shopping and restaurants None. Sometimes guests smoke (cannabis) in rooms and becomes very smelly. Hotel is non-smoking.

The place is old and needs general maintenance. However, large, Clean room except rug had many stains. Breakfast was the same daily, very good and hot. Staff were welcoming. Air condition loud but got use to it the second night. Location was great. Fast commute to north Charlotte areas. Shops in walking distance.

Clean room, air conditioning

The front was nice but you could tell she was overwhelmed. The pool was small but nice. The surrounding area could use some work. Old chair and tables at the pool. Out key never worked at the pool door. I tried changing it out with no luck at front desk. The room carpet was dirty and our room had an ant problem. The breakfast was mideovure. This hotel is def rated correct as a 2 maybe 2.5. The ice machine is disgusting. We will not be staying here again. ONCE IS ENOUGH! OH they ran out of extra pillows but bed was comfortable.

Exceptional

That meant that they were not fixing the A/C but expecting me to run between two rooms one for sleeping and one for the rest of my needs. This was unsatisfactory to me. I will not stay there again

I love this hotel! The Hispanic man at the front desk is the best! Super professional and accommodating.