Hyatt Place Huntsville/ Research Park/ Redstone

Very good customer service food hotels is very clean. Pool is clean.

Need more options for breakfast! Everything else was great!

The entire staff was amazing! I’m talking motivational, hospitable, kind, accommodating, caring and just a ray of sunshine! Every one I encountered seemed to love their job and it showed! My room wasn’t “fresh” but I asked for some liquid air freshener and they brought it up very quickly. I went to eat and came back and I understood that the smells come from pet odors because there were several owners in the lobby with their pets and throughout the property. The carpets weren’t vacuumed because you could clearly see debris on them throughout the hallways even though the carpets are heavily designed. The room nor hallway phones worked. So, I gave a 4 for cleanliness because housekeeping should so better. With the cleanliness and odor. I know they can’t resolve cigarette odor but maybe be more cognizant and use air purifiers. But I gave 5 for the people. Y’all are marvelous! Also love that you’re proximity to the shopping center.

Loved

They were under staffed for cleaning two late for checking in due to room not ready Hotel did not offer any thing for that Will not book with them again

Victoria at the front desk was extremely sweet and kind! We encountered her twice yesterday at the front desk and she was a true gem! Her smile and friendliness is what you want when checking in to a hotel! We have stayed here multiple times and love this hotel but Victoria really stood out with her exceptional customer service!

We stayed in a suite with 6 people. 1 bathroom with 2 doors, 2 rooms with separate living and kitchen area. The thermostat is located in living room so that room stayed cool but got warm during the night in bedroom area. Facility was clean and staff friendly.

Great

We enjoyed our stay! The staff was so nice and welcoming.

Great hotel! I will definitely stay here again if passing through the area.

I always stay here! The staff is friendly, it’s quiet, very central location to anywhere you wish to go!

Loved the proximity to shopping and restaurants. Great for a quick overnight stop.

House keeping has not cleaned our room in 5 days

The room was so clean and welcoming. The staff were warm and friendly. Breakfast bar could've been been stocked and prepped better.

We stayed for four very comfortable nights the at the Hyatt Place. The staff were polite, helpful, and attentive. The breakfast options were great, BACON, and the dining area was well maintained; we delayed our very long drive home to eat breakfast before we left. The free wifi service was weak and could be improved. We’ll stay here again if we’re in the Huntsville area again.

This hotel is exceptionally clean, well-maintained, and features an incredibly friendly staff. The location is perfect—less than 5 miles from the NASA space museum and right next door to fantastic shopping options. An elevated breakfast with great hot options made the stay even better. Highly recommended!

Great customer service, breakfast was nice, room was clean and cozy! Definitely will stay again☺️

Very clean room. Friendly staff.

It was great