Fairfield by Marriott Kalamazoo West

Place is very bad and dirty. Worst Fairfield marriot hotel ever. Stay away from this place and look for other options.

Not the cleanest. Somewhat outdated. But it was alright.

The staff was friendly and helpful. Pam(I believe was her name) was great at the front desk. The first room we checked into(219) was dirty. Very dusty, toilet was dirty, shower was filthy, and had hair in it. Pam apologized and offered to switch our room. Go up to check 2nd room(209) and it wasn’t much better, but we settled because we wanted to be in the same hotel as our other family. My sister checked in the day before(217) and had the same issues. As I realize things can get missed, by the looks of it, this has been overlooked for months. Both stairwells looked like they haven’t been vacuumed in weeks. The breakfast and coffee was good! Despite the issues, we had a great time!

However, our toilet was very slow & questionable. (Since we were only staying 1 night, we used the public restroom on the first floor.) Our sheets hanging on the window were literally shredded. Not impressed by that! The room was 2 queens, no real place to put luggage which made it crowded on the floor where we had to open our suitcases. Breakfast was fine; typical for a hotel selection. Honestly, I wouldn't choose this property if we come through town again. Below par for this traveler.

Nothing. Everything. Terrible breakfast. Cheap imitation eggs, terrible turkey sausage. Couldn't even stomach it. Area not kept clean. Lack of plates. Juice dispenser ran out. Located off the interstate. Our room view overlooked a parking lot that overlooked the interstate. Loud noisy neighbors. Nobody cleaned the room, just brought new towels. Never vacuumed. Never made the bed. Pillows were a joke. Almost broke my neck slipping in the pool area. Unfriendly staff with the exception of one woman. Males were all miserable. Didn't honor the Booking.com price.

Staff was excellent. Check in was friendly and helpful. Breakfast was stocked and refilled throughout the morning. AC took a bit to cool the room down but we were coming from outdoor tournament and were extra hot.

The rooms were clean and well-maintained, which made for a comfortable stay. Everything felt fresh and orderly, from the bedding to the bathroom. Housekeeping did a great job keeping things tidy, and I always had clean towels available, which I really appreciated after long days of travel. Each morning, the hotel offered a warm breakfast that was both satisfying and well-kept. The dining area was clean and organized, and the food was consistently fresh—definitely a nice perk to start the day without having to leave the property. The staff was friendly and helpful, making check-in and check-out smooth and hassle-free. The overall atmosphere of the hotel felt safe and welcoming. Additional amenities like reliable Wi-Fi, ample parking, and a quiet environment made the experience even better. Despite being close to the freeway, noise levels were minimal, allowing for a good night’s sleep. Overall, this hotel offers great value for its convenience, cleanliness, and comfort. I would definitely consider staying here again and would recommend it to anyone looking for an easy, reliable place to stay while traveling.

Front desk staff, Pam, was lovely! Very friendly and helpful

It is older and well used, the beds were great. The bathroom was clean but well used. The breakfast was typical but limited to choice. Marriott has not visited for awhile!

Breakfast could of been better. Staff was great very clean facility

Staff was helpful and pleasant, good breakfast.

Nice lady at the front desk. Outer bedding was stained but clean.

We had a miscommunication about our late Chad jour but they were very accommodating. Would stay here again.

Nice hotel n would recommend.

Location and the staff. Dated rooms

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Good breakfast, clean rooms and bedding, room carpet torn in one spot, nice pool/patio, and wonderful staff

The toilet was not very clean. The towels were changed every day, but the bed linens were not, and the bed was not even made. I was expecting more from a Marriott hotel. I'm not staying here again.

Rooms are clean and staff were very helpful and friendly.