Sleep Inn & Suites Kalamazoo Southwest

I’ve stayed here many times—great value, great room, great staff!

Nice rooms, good shower. Quiet and clean. Reasonable rates.

Exceptional

Being able to check into my room ontime and not having to wait on hold for an hr to get nothing resolved

Very good

For the price this was a good place to pull in and stay on our road trip. The room was clean, beds were comfortable and the location was easy to get on and off the highway. There were no lights in the hallway outside our room and the room was in need of plumbing maintenance (however, there was plenty of hot water and we were able to do what we needed to). We let the front desk know when we were checking out and they seemed receptive to getting those items taken care of.

Good! Could of used some bacon for breakfast. Elevator worked one day of three!! We walked up to the 3rd floor the other two days!!!

THE HOTEL CAN USE A MAJOR UPDATE. NOTED HOLES IN THE LOBBY CEILING , OLD PEELING DIRTY WALLPAPER, THE CARPET SMELL OLD AND IS VERY DUSTY. THE HALLS ARE DARK WITH LIGHTS OUT, BUTTONS MISSING ON THE ELEVATOR. THIS PLACE NEED A NEW UPDATE.

The room was very adequate for what I needed. Plenty of space especially for a person needing a wheel chair or walker. Neat and tidy. The lighting was good and I appreciated the multiple types of charging stations in the room. The air quality. I turned down the air conditioning temperature in the room as it was a bit stuffy - not a big deal but within an hour my nose was very stuffy leading me to believe the air conditioning filter needed to be cleaned or changed.

Clean room and friendly staff. Place was good!

Air conditioner in Room 223 made a bit of an inconsistent sound. But otherwise then that - we very much enjoyed our stay. Thank you!

Don’t go to eat at 9AM, not much food choices to pick from!

Clean, comfortable

Staff was very nice. Property wasn’t.

Nothing Everything! The worst hotel ever. Towels had pubic hair in them and the manager didn’t do anything about it. Disgusting

The pillow sheets and towers were stained. The room and floor had a stale smell. The AC unit worked, but not well. Even for a lower cost hotel, the stay was disappointing.

Clean I had to get my key card reset every day

I had to get my key card reset every day

Our room was clean and comfortable. Faucets in the bathroom were loose but I've stayed here before without seeing maintenance issues so perhaps this was a new problem that will be fixed quickly. Staff is always friendly and professional. I will definitely stay here again when visiting the area.

Very good