Home2 Suites by Hilton Kalamazoo Downtown

The hotel and room were very clean and the staff mostly helpful. The breakfast was a little lacking in organization, but overall good. Unique to this property is a salt water pool, while I wasn’t there long enough to try it out, I will make a point if I’m ever there again. Looked very inviting.

Breakfast was a waste and we needed to go out. Both waffle irons were not working. The only hot items were in a combined warmer box and were not easy to get to what you wanted. No yogurt available. Only items available were oatmeal, cold cereal and bagels/danishes. It was not disclosed at the time reservation was made that there was a charge for parking. Had to go through Hilton which both hotels share the space, to get to Home2 Suites. Elevators were slow and had to make a lot of changes of elevators to get to Home2.

great location, outstanding helpful staff

Great stay

So comfortable and spacious. Everything is so well thought out. All the staff was so helpful and friendly, from the restaurant aft to the front desk. Amenities are accessible and look inviting. One of the best places to stay!

Poor effort by some of the front desk employees.

Parking garage

Great place to stay

Nice spot for Kzoo. Glad there are more nice options downtown. The room was nice and spacious. Clean room bathroom. But the dishes were all used gross like they rinsed them and put them back but I always wash dishes wherever I go. But there was a dishwasher coulda just started the load. I’d stay again.

Great stay! Quiet and clean!

The Home2Suotes was excellent for the class of hotel. Everything was clean and well maintained. The staff were friendly and accommodating. No issues. We would stay here again if visiting Kalamazoo.

Good breakfast, staff very friendly and helpful ?

Great stay and staff

The room must have had a family with little kids before us back of door was covered in greasy hand prints and the window also had greasy spots all over then made us worried about cleanliness of the rest of the room. Staff was very kind and helpful we also liked the layout of the room.

Breakfast was excellent

Breakfast was TERRIBLE, not set up on time, hardly any options for a “hot meal”

We had a corner room with a corner window so the heat was intense and the ac couldn’t keep up. It was hot in the bedroom part of the suite for about four hours out of the day, even with the curtains drawn.

Had trouble keeping WI-FI on both in room and in breakfast area but just a minor hassle

Was very accommodating ‼️

Parking situation. Wasn’t explained the parking at the garage and ended up having to pay for parking twice even though the front desk guy said we could use our key card to come and go during our stay for $20.