Home2 Suites by Hilton Kalamazoo Downtown

Location, clean and spacious room n/a

Exceptional

Location, cleanliness and large spacious room n/a

Location was walking distance to train station. Room was very clean and spacious. Breakfast in the morning was delicious. Definitely would stay there again!

Clean, beautiful, stayed one night just wish they had a pool table but other than that I would definitely stay again.

the breakfast is great! minor tidiness problem in the room just after checking in, yet acceptable in general.

Cleanliness, overall quality, breakfast, staff friendliness. Andre at the front desk was particularly helpful! Cost of parking.

Was so disappointed in the staff. Started when they told us we needed to pay $20 a day for parking or deal with the parking lot across the street. Crazy enough we were there for a 4 day weekend and ended up paying $0 for parking so watch for that. We parked on the streets and it was free on weekends!! (We got in Friday afternoon and left Monday morning) I’ve never not been able to extend 2 hours and they refused. Told me 12 was max which is whatever. Until housecleaning starting knocking every 30 minutes starting at 9am and then I got a call at 11:07 reminding me we had a check out at 11. It was then I told her the gentleman at the front desk had gave me a 12 o’clock the day before. And finally we left and headed to the airport. I completely forgot my portable charger that was plugged in by the sink. I called within the hour and front desk said they would check and call back. She called back and said nothing was found anywhere. We know 100% where it was and we both know we saw it this morning and neither of us grabbed it. Stuff like this disappoints me so badly. It’s not about the $40 charger. It’s about the integrity of the hotel and staff. Would find another option next time.

Location, clean facility, nice breakfast N/A

Great hotel for the price! The breakfast buffet was wonderful!!! Not your typical continental breakfast with cereal and bagels. They served hot food and plenty of it. On the weekends, they serve biscuits and gravy, and it was delicious. The staff is friendly and helpful. The hotel is centrally located to many restaurants and shopping. What I liked best about the property was that you needed your hotel key to take the elevator to your floor. We will definitely stay with this hotel chain for future reservations.

Location. Able to walk to everything

Great, helpful staff. Close parking. Varied breakfast

Superb

Right down town, staff was super helpful and friendly.The room was clean . Parking

We stay here every time we move my daughter to and from college.

not much for kids for food options and bathroom was not the cleanest

Parking

Clean and new. Parking

Good

All MY boxes were checked and needs met! 100👌