Runaway Beach Resort by Magical Memories

Property manager never returned my calls when I was there piss poor communication

Nos hizo falta un paño, no habia paños de pies ni de manos No habia jabon lavaplatos, no habia jabon lavamanos, no habia jabon para lavar ropa.

Convenient to nearby grocery stores and gas station, minutes from highway. Condo seem to have been rushed when cleaned. There was hair in the floor and around the sink. The floors seem to be halfway vacuumed. The last guest(s) left a pair of white underwear in the floor of the closet (I left them there for the next guests) and one of their pink press on nails. There were no wash clothes in any of the bathrooms. I called to request some, received no answer but was followed up with a text saying my call was missed and if I could be helped. No returned call or wash clothes. I went to the local Walmart to purchased them along with towels bc the ones in the unit were the smaller floor towels. Overall the stay was fine, this particular unit was not updated but it was fair for the price. All of my issues could of been smaller but they continued to add up to make it a bigger issue. I would recommend for convenience but don’t expect hotel accommodations.

Cobro extra por aseguranza que no dijeron al hacer el trato y muy alto el cobro por limpieza del lugar , muy mala comunicación con el resort

Loved everything about the apartment

Avoid these condos like the pest. Management company is the absolute worst, good luck trying to check-in without stress, driving around looking for their abandoned or empty offices or calling for hours. Condos themselves are old and crappy. Furniture purchased in the 80s and never looked after again. You get better beds and a better night sleep in a $5 cockroach motel. Never in my 25 years coming to the area I had a worst experience, by miles. #Unlist.

Bad smell, nasty carpet, bad customer service, roaches in restroom, no tissue provided, no cable & WiFi, no cold water. The list continues!

Bugs, bad smell, no working cable or television, nasty carpet, no tissue provided, very bad customer service, no cold water.

The property was in a great place from the parks we were visiting. The house was clean and the area where the property was, it was close to stores and eating places.

Check-in was a bit trying as the room as they gave us the wrong room; there was an added charge of $38 for an insurance coverage that was not disclosed as part of the room fees; plus the different address for check-in was not given to us when called to request ground floor room or a room with an elevator close by since my wife has a broken leg and can’t do stairs. Had to change rooms the next day as the first had a broken a/c and water heater. That room was much nicer and actually came with the dish soap and trash bag in the can!

Great location and safe/secure area. Great amenities and although quite basic, the apartments are functional and clean. This is my third stay in as many years so can't be that bad!

Loved the location. It was clean and felt like a vacation getaway.

Bathroom could do with a better bath & shower unit as they are showing some age. Sofa was also showing some age but was comfortable. Good cable TV Although the TV in the bedroom did not work. These are minor points as were not in the apartment during the day only on an evening. The pool complex is nice but could do with more food & drink facilities.

It was a nice place with very few free amenities, the pool was nice but they closed it even though it wasn't storming so that took away our only amenity. The rooms were clean and roomy, and the walk in closet was huge, but the beds were very uncomfortable. The Living room area was very nice and clean, and the open floor plan added to the spacious feel. The location was great!!!

The facilities are very clean and accessible. However not many amenities around and a little difficult obtaining Disney tickets as we had to go off site.

I love the properties location and the accommodations. I did not know the office closed at night. A person walking at night saw us and told us where to go to register. That helped a lot.

Basket ball court wasn’t open one reason I got the room I get a place every year for my wife so families can come the room not that clean old TVs no cable great location the check in was bad had us wait for are room wouldn’t let us just park by the room so we knew were we were goin for the money I spent not worth it and they charged me 142 more after I payed everything up front

The property was quiet and the property was very secure.

This was a great 3 bedroom villa, close to Disney!!! The pool was awesome... Quiet neighborhood and close to many restaurants,,,

Also I will add that finding my condo was not easy and took 3-4 drives around the residences, so check-in may want to offer a map.