Staybridge Suites Orlando Royale Parc Suites by IHG

me gusta el hotel, segunda vez que lo visito, el personal es amable y la ubicacion es bastante comoda

Staff was pleasant, breakfast was great. Rooms were spacious.

The rooms are perfect for the whole family. The common areas need maintenance.

Exceptional

Clean and pretty

The price for having two bedrooms and a living room with a mini kitchen was amazing. Room for the whole family to fit comfortably for a wonderful price. Free breakfast was also a plus especially having kids. Things didn’t go as planned throughout our day. We were unable to check in before our theme park night due to unforeseen circumstances. After we left our theme park we got lost and ended up not getting to the hotel until really late after 11:30. After lots of driving and a full day with my entire family including my two sleeping kids, we finally made it only to be greeted by the receptionist asking if I received the text she sent me which said, “Hello Mrs. bright this is the Staybridge suites reaching out to you to get an update on your arrival time so that your reservation does not go into no show status thank you” I have been staying in hotels my entire life never has anyone ever said anything about what time I make it there. I paid in advance not just a deposit so when I make it there is not really relevant and to be threatened with being a “no show” pissed me off. Doesn’t matter what time I got there. I paid for it and it’s my room the end… If they would have given my room away that would’ve been theft at that point. When I booked the room I asked for a late check out before I even got there, But the next morning when I called to confirm and ask about getting a late check out since we barely had time in the room I was basically told no everyone else already got a late check out so I’m not allowed to and that they have a high turnover rate and were over booked. Also, the elevator was broken and we had to walk quite a ways back to our room every time we left it and the elevator that worked was sketchy

Everything good

Good

Wonderful property, great customer service. I will return.

Very good

Everything,a lot of things to see and do at walking distance

Exceptional

The breakfast could use some improvement. But overall was happy. Stayed here during our Disney visit. Will stay again .

Too dark in the room, some of the lamps didn’t work TV didn’t work

Staff was very nice. Specially Kavern who contacted me via text message. Very very helpful. Responding quick and efficient.

Superb

Superb

Disappointing

Property is dated

Superb