La Quinta Inn & Suites by Wyndham Kyle - Austin South

Fair. Nothing fancy Nothing. It was a night stay

Pleasant

The hotel staff did not clean my room as requested. Upon request my room still was not cleaned. When I returned back to my room, I requested more towels just to be told there were none available and that I would have to wait. Frustrating after a long day in the hot sun.

Upon checkin, we were given a room that had not been cleaned…beds messed, food trash, etc still in the room. The switched us to another room , which at least had clean, freshly made beds, but the floors were extremely dirty, and there were no amenities (zero towels, no coffee, etc). For $170/ night, you expect better. Not to mention the stench on the second floor. Highly do not recommend this property.

Excellent room and value. Staff was very helpful and friendly. Would stay there again.

Clean room, a/c provided comfortable room temperature. The staff were friendly and provided great service. There are many restaurants in nearby proximity. My Wife had a procedure performed at the Kyle ascension seton hospital, which is only 3 miles away. We would be happy to stay at this hotel again

Exceptional

They gave me clean sheets to change the bed

Very good

First, I specifically booked a room that was supposed to have two queen beds and a sleeper sofa, accommodating five guests. Instead, we were given a room with two queen beds and a chair. This is not the room configuration I reserved and does not provide the sleeping accommodations needed for five people. The condition of the hotel was also very disappointing. The moment the elevator doors opened on the second floor, there was an immediate and very noticeable musty, mildew-like odor throughout the hallway. The bathroom in our room was not properly cleaned, and the toiletries provided in the bathroom were empty. The pool was cloudy and did not appear well maintained, which made us uncomfortable using it. We also discovered there was no hot tub, despite our expectation of the hotel amenities when booking. Any one of these issues would have been frustrating, but collectively they made the experience especially disappointing. After driving six hours, the last thing we expected was to arrive tired and find that the room we reserved was not what we received, the floor smelled of mildew, the bathroom was dirty, basic toiletries had not been replenished, and the recreational amenities were not what we anticipated. Rather than being able to settle in and enjoy our stay, we were left feeling frustrated

A few issues in the room but were fixed. Never had any hot water in the lobby for tea.

It was close to my friend’s house.

Location and service Pool needed cleaning

It was close to my friend’s house.

Pool needed cleaning ?

It was hot, some staff was rude or couldn't be bothered the sitting area seat , torn and outdated, ice machines weren't working.the fridge i. Room leaked, couldn't use it. No drawers for clothes and 1 chair for sitting not great. Everything g was charge as an add on if u needed it. Not worth it. Parking lot clean safe

Its was in a decent location It was hot, some staff was rude or couldn't be bothered the sitting area seat , torn and outdated, ice machines weren't working.the fridge i. Room leaked, couldn't use it. No drawers for clothes and 1 chair for sitting not great. Everything g was charge as an add on if u needed it. Not worth it. Parking lot clean safe

It was alrigh

I really enjoyed the stay and will be booking here again. Definitely, the staff and room were amazing

This place was very dirty. Pool didn’t work, ice machines out of service. Water damage noted throughout. Air didn’t work in hallways. Terrible smell. Lady gave me ice from the kitchen area. Freezer was rusty, no handwashing. Noted water damage to cabinets.