Motel 6 Lake Charles, LA

Good

mfntn

It was a place to sleep and bathe. Room was clean, I got fresh towels every day. The volume on the TV hardly worked but I turned on the subtitles, so it was fine. Easy check in and check out process. Right off the interstate so easy enough to get to.

Mold everywhere..even on the covers which I didnt discover until the next morning when I seen it in the light

Before checking into the first room, we were told one of the sinks was broken. We agreed to keep the room since we wanted both rooms together. The bathroom itself was okay, but the shower walls and shower curtain were dirty. The TV barely worked—most channels glitched so badly that they were unwatchable. We finally found one channel that worked well enough and just left it on. The second room had an electrical outlet that was damaged and sticking out of the wall, so we didn't feel safe plugging anything into it. The freezer still had a soda inside that had exploded and hadn't been cleaned up. The bathroom was decent, but again, the shower walls were dirty. The TV had the same glitching issue as the first room. Overall, this was not a pleasant stay, and based on our experience, we will not be staying here again.

Everything

Exceptional

Its in a convenient location and the staff was kind. The location was quiet. I want to start off first by saying the staff were professional, kind and did try to fix the situations I had. I appreciate that. What I wasn’t expecting was the additional deposit due to my dog. What concerned me more was the “we may not have a room for you because we are booked” comment when I was checking in. I had made this reservation well in advance so that was alarming after spending 5 1/2 hours on the road. I was told that the TV in the room was not working which was fine due to my kids and I having our tablets. We made do. My only concerns were getting a room and making sure the AC worked as well as the internet. Which they both did so I was content. The room I had did not seem to be cleaned or if it was it wasn’t done well. The room smelt of urine, and there was used soap in the bathroom. There were some other things I found but didn’t want to feel like I was nitpicking. The office staff did come to address my issue but I still went out and got stuff to help with the smell.

Bad

Bad

Exceptional

Very poor

The location. But I ask for handicap room and they gave me a room up stairs room # 203 and no handicap parking .The room was some what clean but bed smell like pee, the sink had mildew, TV didn't work right. I couldn't turn the tv on so the young man came and turned it on. But we couldn't turned it off so it stayed on all night. The bed was so hard we slept on the edge of the bed of each side. Would not stay there ever again

But I ask for handicap room and they gave me a room up stairs room # 203 and no handicap parking .The room was some what clean but bed smell like pee, the sink had mildew, TV didn't work right. I couldn't turn the tv on so the young man came and turned it on. But we couldn't turned it off so it stayed on all night. The bed was so hard we slept on the edge of the bed of each side. Would not stay there ever again ?

My room wasn’t clean! she mattress cover had mold!!!! When i asked for a new room i was told they didn’t have any more rooms which is hard to believe! i only needed the room to study as i just started school and needed a quiet place to myself but i will NOT be going back there😂!

Bad

Exceptional

Didn't like anything about this place! Don't stay here people. It's best to spend $20 more on a decent hotel that this place. I got a room with 2 beds for 4 people. And this place really sucks for several reasons. 1. The hole place is dirty and looks nasty. 2. My room smelled like if it hasn't been cleaned in a while 3. The air conditioner unit fan made a fakin noise that we could barely sleep! 4. All beding, sheets, pillows, blankets, etc smelled like, I don't know to explain it, but they didn't smell fresh. 5. No coffee. I truly don't recommend this place. I got there by mistake and I couldn't do anything to cancel the room, so we had to stay and had one of our worst nights in a hotel. Oh, I almost forgot, they even charged the $30 dollars from the deposit for no reason. They just did it!

The inside of the rooms were updated and clean. The location was nice. The young lady at the front desk was very nice and helpful. The outside was not updated and there was old furniture sitting in the grass towards the back of the property but I wasn’t staying outside so it was not a problem , just wanted to let future guest know.

Tv didn’t work. A/C took a while to cool off. Maid didn’t clean very well. We found dirty towels in the bathroom. Advertising said there was a pool and there was none. Phone in the room didn’t work. Lots of stragglers in parking lot all night long.. front desk was no help.