Hyatt Place Lakeland Center

The property needs maintenance or upgrades

delightful stay at this location stay was great rooms are clean i would stay there again hands down a great place

Nice staff great rooms amazing stay

Very clean, great breakfast, comfy bed AND pillows! It doesn't bother us, but pool water is warm. It helps our back after a 13 hr drive, so we are good

Great location very clean friendly staff

We had a large room and a great breakfast! Our only complaints were an air conditioner where the thermostat was difficult to regulate and a broken window shade which allowed light to come in from the hotels parking lot.

Love the breakfast! Love the cold AC it had. Very comfortable.

Event was literally beside the hotel it was a perfect choice Carpet and a little improvement on the rooms cleanliness

This facility was clean and the staff was very nice. My stay was very relaxing.

The bar was lame. Overpriced drinks and bartender was too busy googling and talking on her cell to notice our drinks were empty. We cashed out and went elsewhere. The breakfast was very basic. Eggs had no flavor. No bacon or sausage, only ham. The room was ok. There was dirt on the floor like it hadn't been vacuumed. I plan to stay elsewhere my next visit.

Location, clean, comfortable Nothing

Everything was so calm and smoooth great services and most definitely recommend None

What makes this even more frustrating is that I purchased travel insurance specifically to protect myself from unforeseen circumstances like this. Despite paying for that additional coverage, my claim was not honored, and I received no meaningful assistance from either Hyatt or Hotels.com. I understand that companies have policies, but when a customer is dealing with a serious medical condition such as cancer treatment, some level of compassion and flexibility should be expected. The fact that I purchased travel insurance and was still denied any relief makes the situation even more disappointing. This experience has left me feeling unsupported and misled. I expected better customer service, especially during one of the most difficult periods of my life. I hope Hyatt and Hotels.com review how they handle legitimate medical emergencies and travel insurance claims in the future.

The front desk staff is fantastic. The ladies that did breakfast were equally great. Nice and very helpful. The breakfast could have better choices

Location Pillows were too hard an too small. Prefer a much softer pillow.

Room was beautiful. Very comfortable. Room service was very good as well. Staff was great. Breakfast was excellent. Nothing.

Overall a good experience. The room was advertised as a king bed but the bed was slightly smaller than a king. Definitely misleading. AC was loud and the exhaust vents were dirty. You could also very clearly hear whenever the toilet was flushed or the shower was running in the room next door. Friendly staff and a nice pool.

Location Very old facility.. the tube was clogged… elevators wasn’t working

Rooms were spotless, and perfectly made up...Staff were very friendly and talkative...Love the breakfast, much better than most places..It was an actual breakfast, very well thought of...Thank you

Great breakfast, great room. Nothing.