Capital O Travelers Inn Lawton Fort Sill

- Broken bathroom, unregulated water, always too hot, and cannot be adjusted to the customer's desired temp. Friendly staff, willing to assist and make ones'stay comfortable.

Its terrible the room smell is bad and i got a lot of bites of bed bug the ref dirty and the AC is bad too.

Z

This

After we checked in, we went up to our room and it was DISGUSTING. Mold in the bathroom, dead bugs on the floor, the nightstand was broken, the floors were nasty, the toilet was dirty and it smelled like cigarettes (we got a NON-smoking room). My husband and I took one look at the room and immediately put all of our stuff back in our car. Luckily we were able to make other arrangements, so we went to check out at the front desk and the guy there told us to contact Expedia so we could get our stay refunded. Ya know what never happened? We never got refunded :) even though the place was disgusting and not as described and the man TOLD us we would get refunded. He supposedly told Expedia no on the refund. Don’t bother staying here unless you want to waste your money! We had brought our dog as well, but after seeing that room I didn’t even want my dog to sleep on those floors (that’s how disgusting it was) DO NOT WASTE YOUR MONEY!!

Literally piles of dead bugs in corners. Active bugs crawling everywhere. Dresser missing drawers. Hairs in tub, on walls, and toilet. Air conditioner hanging off wall. Non smoking room smells like an 80 year old chain smoker lives there. I showered with shoes on. I slept with toilet paper balled up in my ears for fear of bugs crawling in while I slept ON TOP OF THE COVERS. Im not one to support insurance fraud but this place should definitely consider paying up and lighting a match. Definitely NOT worth the "deal" Expedia said I was getting. Will NOT be chosing Expedias "deal" option again.

Superb

Nothing Bathroom door and room door briken

Room not clean

Bad

The staff was friendly The room smell like poop the tub was disgusting the shower walls were disgusting as well

There is no ice machine, and the phone does not connect to the front desk.

Holes in ceilings. Door did not latch correctly putting personal belongings at risk of theft. And charged extra when I arrived saying that the price that I was quoted and already paid using hotels.com was now upon arriving 10 min later was another $20 because his system had refreshed.

The cleaning of the room could have been better, when we arrived the top of the fridge was moldy in one room and in the other fridge in the other room was still dirty and in both rooms there was still some dirt in the floors and the bedsheets were still kind of dirty.

I really liked the location, everything was near the location, staff were very friendly and helpful. The cleaning of the room could have been better, when we arrived the top of the fridge was moldy in one room and in the other fridge in the other room was still dirty and in both rooms there was still some dirt in the floors and the bedsheets were still kind of dirty.

Pleasant

The bed was comfortable and the staffs were nice There was no ice machine, the roof was leaking water all night right above the bed . Right where you lay your head….

If a room change is necessary at check-in, be sure to update the system immediately and leave a clear note for the next shift. It is important that all staff are informed to prevent any confusion or delays. Our goal is to ensure that the guests we bring to stay at your hotel for the weekend have a smooth and efficient check-in process, and paying guests should not experience unnecessary frustration. Thank you for your attention to this matter.

I. Your car it’d be better than that place. The door had Been kicked in so I kept my pistol on me all night ! cause of what a mad house out there it was!! Don’t ever stay there is you wanna feel Safe and clean!!

Everything is extremely dirty and old; the room smelled horrible.