Hampton Inn & Suites Lebanon

The shower was in desperate need of a good cleaning.

Location is perfect for getting to the race. In a good area for eating out. Room needed remodeled and cleaned better. We were on ground level the windows could use a tint so people in parking lot don't see directly in your room. Mold in the shower is not acceptable and the floors could be swept before people arrive . I wish I would have taken a few pictures to include but did not. If you had not reached out I would have never said anything. But since you asked a little paint on the the cabinet would not hurt and a new toilet.

I did everything the facility told me to do in order to modify my stay through booking.com they even approved it to be modified with booking.com just for them to tell me the day I arrived for my stay that they had put me down for a no show and they had no rooms available. I lost my money and had to book elsewhere last minute all because suddenly per the hotel they didnt allow modifications after they themselves spoke with booking.com and gave approval to modify my stay. I was told the only person who can refund my money is the manager whom never got back with booking.com or myself. I will NEVER in my life again book at a Hampton Inn. If only I had known the last minute hotel I found was not only gonna be cheaper but better as well I could've dodged this bs.

The room seemed to be dated along with the bathroom. While the room was not bad, it did need some remodeling.

Worn. Needs updating

Great breakfast...sweet breakfast lady.

Needs updating

This was the worst Hampton Inn we have ever stayed in. There was dog hair on nearly every surface, the carpet was worn out, and the overall condition of the room felt old and unclean. We asked the front desk if they could help make it right by moving us to another Hampton Inn, but they were unwilling to assist. Due to the condition of the room and lack of resolution, we chose to leave. Very disappointing experience, especially considering the expectations associated with the Hampton Inn brand.

Convenient location Room was in need of updating: needed the carpet stretched, mold on shower nozzle cleaned, ear swabs from last guest picked up, etc

The room wasn’t very clean. Pretty dirty and outdated.

Room wasn’t ready when we arrived at 5:30pm. The room we received was filthy and later changed to another room. Second room was more acceptable, but not for the money spent on the room.

If t You stay here then request the front side of the hotel as the back of the hotel faces I-40 and it is so loud! Hard to sleep through the night it was so loud from all of the 18 wheelers passing by

Staff was great and the rooms were clean. The only issue was the mattress seemed to be worn out

Location was convenient, but hotel needs updating. Rooms were not consistent in finishes. Tile floor was very slippery in room.

Room wasnt very clean, didnt look like it had been vacuumed recently, tv had a brown mark over 1/3 of the screen, couch was broken down. Not impressed at all

The room was very nice. We got the top floor as requested. The breakfast was good. Wish they had more than one meat option. The staff was great. All employees we encountered were very friendly. The hallway carpets are worn & badly need replacing before someone trips & falls.