Super 8 by Wyndham Lenexa Overland Park/Mall Area

The room itself had several issues. The phone didn't work, the TV constantly glitched, and it was obvious the room hadn't been cleaned thoroughly. Everything was covered in dust, and there were dust rings showing where items had been sitting for a long time without being moved. One of the biggest safety concerns was that the building wasn't even secure. The side entrance was unlocked, and you didn't need a key card to get into the building, meaning anyone could walk in at any time. Checking out was just as frustrating. I couldn't get anyone at the front desk to answer, and when I finally found someone, it was a housekeeper who couldn't understand or speak enough English to help. To make matters worse, I was charged for the room a second time because they claimed Expedia hadn't paid them. Overall, this was a terrible experience. Between the cleanliness issues, lack of security, poor customer service, and being charged twice, I would not recommend staying here and will never return.

However, staff were nice. Well, I would say that staying at Super 8 was actually good. Our first time stay was great, though.

Tv did not work most of our stay, parking was not the best and we felt the need to keep an eye on our vehicle throughout the night. Staff was not rude but not willing to help either.

I do not reccomend this property. I'm surprised this building hasn't been condemned. I wish I had checked the reviews prior to booking. We heard other people complain about their room being dirty and the beds hadn't been made. We decided to check on the room before moving our stuff in. We found the room dirty, soft spots in the flooring especially near the a/c unit. There was a bad smell of mildew/mold and when I checked the bathroom the water for the sink faucet came out brown at first. There is more, but too much to write.

I didn’t stay at this hotel and still got charged

Feo sucio y mal oliendo te

Our stool was broken- water not going in - not fun!

Upon checking in clerk to pictures of my driver's license with her personal phone. Then proceeded to checking me in into a dungeon with a room that reeked of fog urine. I complained and she booked me the room next door which reeked of water damage leading me to believe the dungeon area flooded once upon a time. Finally booked me on the third floor with a room that was dirty and I only slept a few hours and checked out and moved on down the road. This hotel needs to be demolished and rebuilt

The toilet didnt flush and never got deposit back

Never again

Good

Clean room, staff friendly, ample parking.

Wonderful hotel!

Staff was very nice and helpful but the rooms were not great there's actually a rope in the room

Bathtub handles where falling apart. Bathtub floor was very slippery. I almost fell. This is a big safety concern.

Great location and price.

Breakfast was nothing to be excited about.

There was no hot water to shower, for the day and a half i was there, the bathroom floors were really filthy, even a dead roach on the corner of the floor, the shower handle was poorly maintained and the towel pipe holder was falling apart very bad, would never stay there again

Clean, great staff, nice pool and good prices.

Seems like the property is being renovated so it's moving in the right direction. There's a pool, big parking area and it's peaceful.