21c Museum Hotel Lexington

But, the property was centrally located for all visiting locations. And walkable to evening restaurants.

Loved the dining area bar where we could sit and hang out plus everything else.

Really bad experience. Old and dingy. I booked a suite with a bathtub and got an ada suite and was basicall told to kick rocks. The gym equipment was seemingly from 1978, with a broken clock on the wall to kick it all off. Our furniture had someone else’s blood on it. I was not offered any expedia platinum perks … in fact I had to search for an employee to check in. When I found her in the office she was gleefully scrolling reels wity a coworker laughing, and I was apparently a huge bummer. I tried to call to see if I could get a second robe as I booked for two ppl… the phone disconnected… I waited for a call back… and waited. No call back, so I called them and was handed off to another person. I got a robe after about an hour of dropped calls… no call back and just general malarkey. The bed was awful, the pillows sucked. Karen the day manager was efficient . I’ll wait and see if she honors her word for a discount. Let me circle back to THERE WAS OTHER PPLS BLOOD ON OUR FURNITURE! Do not recomend. Don’t let the arts facade lure you in. There is nothing whimsical or creative about this spot. Certainly zero attention to detail

Excellent service!

Superb

Restaurant is currently closed

Disappointing

Comfy beds, clean room, great bathroom lighting. Great location downtown! Wish restaurant was open

It was the cutest hotel ever! Love the art and the gallery everything was very thoughtfully planned. The staff was excellent very helpful and kind! It was exceptionally clean.!

It’s always clean. And there’s an espresso machine in the room. Nothing

Would stay in Louisville next time.

Really neat property, great location downtown, the art exhibits were very interesting. We would be happy to stay there again when returning to the area.

Location good. No restaurant in hotel as closed for renovations!! Very small temporary bar beside reception.

We really enjoyed our stay at 21cMuseum Hotel. The location couldn't be beat. We were able to walk to great bars and restaurants nearby. The valet parking was a very convenient feature. The room was spacious and had a comfortable bed. The staff were all very kind and readily available. The gallery was just icing on the cake. I would 100% return to this hotel for future stays in Lexington.

And… the artwork just gave the hotel that extra something special. Great place to stay!!!

Meela was very helpful and wonderful to work with.

Loved sleeping in an art museum.

When I checked out early, I specifically asked the front desk about canceling and refunding the remaining two nights of my reservation. I was told that I would be refunded for those nights since I would no longer be staying at the hotel. Unfortunately, I never received the promised refund. I understand that hotel experiences can vary, but I am especially disappointed that I relied on what I was told by the front desk and was still charged for two nights I did not use. I would not have checked out early without confirming the refund first. I hope the hotel will honor what its staff communicated and refund those two nights.

If you get the chance stay here several restaurants are within walking distance, the art gallery on the 2nd floor was nice too.

We totally enjoyed our stay! It was quite convenient to many places downtown!