Best Western Shackleford 

Perfect stay and comfortable. Front desk lady was super helpful!

The room was clean but the chair had white stains. The reason for my rating

Check in/out super easy. Property in and out very clean. Feel safe.

We had a little problem upon arrival (AC unit broken) which was resolved right away by the General Manager who gave us another room and even carried our luggage, apologizing for the inconvenience. Everything was very clean, the staff helpful, and breakfast was excellent! Highly recommend!

The breakfast was excellent. Location was very good. The only complaint was the dampness of the room (306) and the musty smell. After taking a shower, it was almost impossible to remove the steam from the room. The bathroom vents were not very useful, and there was no window to open. The air conditioning worked, but did not seem to pull the humidity from the air.

So helpful and great rooms

Very clean and nice.

I had taken a 16 night 2600 mile road trip and this was the top of my experience as far as hotels/motels. This place was fantastic. Everything was absolutely perfect. Would definitely stay here again. The next time I’m in town. Friendly staff and everything was super clean. Could not have asked for anymore.

Parking was excellent.

Our room and the hotel itself was very clean and the staff very friendly and helpful.

The room was nice and so was the hotel itself.

This was one of the nicest hotels that I have stayed at and I’ve been to many. The rooms, the staff, the pool, the breakfast . Not 1 thing that I could say negative about this wonderful establishment. Excellent!!!!!!!

Room was very clean but smelled like mildew

Property was clean in and out. Room was very nice. Staff was very friendly and accommodating! Pool was nice!! We will stay again.

I have stayed at this location multiple times. The staff is friendly and helpful. Clean rooms and decent breakfast. The breakfast was well stocked and fresh. I did make a suggestion to the owner about adding fresh fruit to go when a customer might not have time to sit and eat. They were very receptive to the idea. Overall great location. Parking was good as well.

Exceptional

I booked property after seeing they had EV charging available. This was what brought me to hotel. After I arrived I found the charging was available to guests at no charge. Its is a slow charge but free. The hotel was nice. Looks brand new. Staff was incredibly nice. I visited with the GM who was proud to tell me the renovations to make the hotel that is not new look new. You can tell ownership cares. So many hotels dont spend time and money to make the place better and just run the place in to the ground. Not this Best Western. I will definitely be back and highly recommend if you are in Little Rock.

Very friendly, extremely clean, really over all a great hotel for the price !!

Exceptional

Extremely noisy hotel. I understand the hotel has little control over that. I went down to the front desk early the next morning, and asked for a room change. The front desk called the hotel manager. and they could change my room but would only do it for an additional $40. They did have complete control over their customer service, and they failed miserably. Will never stay at that hotel when I am back in town to see family. Stay away from this place because of the noise and their lack of taking any responsibility.