Tru By Hilton Syracuse North Airport Area

New motel and very well maintained. Clean

Housekeeping staff are great. Everyone is so nice. Stayed here many times. Best place in the area.

Staff were helpful. Room clean and bed comfortable. Shuttle to airport ran on time.

Yes very clean and safe.

Clean modern professional

The staff were amazing! The room was good. The common areas were disgustingly dirty. I would not even sit in those chairs. The washer and dryer were gross too.

The beds were not very comfortable, that’s why it’s a 4 star review.

Very disappointed with this hotel. The room and the entire hallway had a horrible musty, damp smell that hit us as soon as we arrived. The odor was so strong that it made the stay very unpleasant and gave the impression of poor ventilation or possible mold issues. Cleanliness and air quality are basic expectations, and unfortunately this hotel did not meet them. I would not stay here again until this problem is properly addressed.

Everything was wonderful. The room was clean and comfy, the property was nice, the location was great, and the staff were extremely friendly and helpful. I would stay there again or recommend it to anyone.

Beautiful hotel & very friendly staff all around. The rooms are a bit small since they are minimal but it worked. It was very clean and I love that there is no carpeting in the rooms. I was worried about noise level but even though it was fully booked, we heard nothing- even other doors closing. We had a problem with the ac when we arrived and they immediately sent an army to fix it. They even knocked off money from my stay due to the issue. The breakfast was simple yet delicious. I will be back.

Clean and quiet, perfect for our one night stay while on the road.

The staff is friendly and helpful. They provide shuttle from the airport to hotel which is very convenient. Will stay there again.

WOW! This hotel was everything we could have needed or wanted. The room was immaculately clean and was refreshed every day we were there. The beds were comfy, the air worked great and the complimentary breakfast was delicious. Plenty of parking and well lit, which was appreciated. I would never stay anyplace else if I could help it. A++++

We were pleasantly surprised by our stay! The modern, fun vibe of the open common room / breakfast area was great! My kids enjoyed the games and fooseball table. The full breakfast buffet was great, so much variety, especially the pancake machine and topping bar! Our room was clean and modern. Overall we enjoyed our stay very much and will come again!

Great short term stay, very friendly staff, and clean room & property.

The staff was great and the pancake machine was very entertaining!!

Bel endroit pour un arrêt sur la route 90 ou 81. Très accueillant!

Staff was very welcoming and friendly. Hotel was clean and offered a free breakfast. I would stay here again.

This hotel was exceptionally clean. My husband was wearing brand new white socks all around the room. They stayed bright white and totally clean.

Very good