RUBY MOTEL

I really enjoyed my stay at Ruby Motel. The lady at the front desk was really nice and welcoming. The room was surprisingly big, with a large bathroom that had both a bathtub and a shower. The room also had a fridge and microwave, which was very convenient. One thing to know if you’re traveling with pets: there is a $15 fee per pet, plus a $50 deposit. I didn’t notice those details when I booked, so I wanted to mention it for anyone traveling with their dogs.

Very good

The staff was extremely rude upon arrival. I got charge extra for having a guest

Fair peaceful understandable Check out

Very good

Nothing Everything was horrible. For instance cops had chased some guest in 109 and had guns drawn out and using my truck for cover at around 11pm… wouldn’t stay there again if the pay me

Bad . Bad. Bad Bad. Bad.bad

That I got there late at night and I had no problem checking in right away I had NO problems everything was ok

Good

Passable

Passable

Bad

Exceptional

clean, nice management

Good

The only good thing about this hotel is that it was close to the event I needed to get too. I got this hotel for me and a friend to stay at for 2 nights and we had an extra friend join at the last minute for a 1 night. When I got there, the lady running the hotel said its 25$ per extra person staying per night. I said that was fine and she charged it to my credit card when I paid. She also took a 100$ refundable cash deposit of which she gave me no receipt. The website says its $50, not $100. We had a friend meet us at the hotel so we could all carpool together. She entered our room for about 20 minutes while we were finishing getting ready (SHE DID NOT STAY OVER). The next day the lady demanded another 25$ because she took a step into the room. This additional charge is not written anywhere on their official website or on booking. So be wary of if your staying here, you cannot have anyone even take a step into your room or she will shake you down for 25$. My friend needed to use the bathroom really bad and she said if she enters, she's taking 25$ from my deposit. Yikes, I've never stayed at any hotel that has done this. On the last day she gave me half my deposit back, $50, and I said it should be $75 back because she charged my card the other $25, she said she didn't charge my card and took both $25 charges from the deposit, when I get home, I double checked, and she did charge my card as well as take from my deposit, so she double charged me. Since there is no receipt for the deposit and what I got back, I can't even prove that its a double charge. I tried asking for booking for help and they said there is nothing they can do, The hotel hasn't responded to my request (not that I expect them too). Also expect to park on the street and possibly have to walk because there is maybe 8 parking spots in the hotel that are all first come first serve. In our room we had a single packet of shampoo for everyone, despite paying for 3 people to stay. The hotel is ran in a very shady way, and don't expect booking to step in and help.