Holiday Inn Longview - North by IHG

Room was neat but many stains on the floor and in the bathroom (tub and floor) . Storage lacking in the bathroom so there was an unappealing rusted wire rack that held towels and extra toilet paper roll. Staff is amazing.

This time my check in clerk was very nice and friendly when I checked in super late. The restaurant staff was also accommodating when I walked in at almost closing time. I recommend this hotel!

Good location Room was smelled musty, wife caughed all night and couldn’t sleep.

Staff is adequate, pleasant at check in. Room was clean. Minor repairs needed: grab bar cover is coming off and shower head cover as well. Major problem is zero concern for behavior of patrons: kids running and loud in hallways, constant door slamming...I try to choose more expensive places to avoid these issues. We have been staying here 2 times per year for the last 5 years. Might be time to find a new place.

The only suggestion is for the bed to be up-graded from the very soft, overly tall bed to one more firm with better support. I am 6’7” tall with long legs. Sitting on the edge of the bed was more like using a leaning post. Imagine someone shorter would have more of a problem. The soft support of the mattress resulted in a fitful sleep and sore back in the morning.

The first night we had to change rooms around 1 am because my daughter woke up to a bug crawling on her. I took a video and went downstairs to the gentleman at the front desk and showed him the video of the bug. It looked like a bed bug, but he said it was a ‘water bug’ and they were very common. I asked to change rooms anyway. The next morning I realized the second room had a leak above the window that was dripping down to the floor. The leak had obviously been there a while due to all the staining of the curtains that we found. We had to put a towel on the floor. The bathroom shower curtain was torn and the wallpaper was peeling away in several areas. One of our beds was either broken or cracked to the point it made loud noises with every move and was uncomfortable. The breakfast was okay. Not great, but not bad. The pool is small, but okay. Overall, the best thing about this hotel was the staff. Very professional and polite. Shout out to them. However, I wouldn’t stay here again, and I wouldn’t recommend it to anyone.

No usb chargers in rooms.

I will stay here every time I am in Longview. The catering manager/ bartender was absolutely awesome & the front desk staff were great! Food was good and so was the bed. I slept well, not something I do often. They have a conference center which is large, clean & well appointed. I’m going back later this month.

Stayed in a kind room with a jacuzzi tub (handicapped room) it was clean and spacious. The breakfast was pretty good with a wide selection of hot foods. Bed was comfortable, bathroom had plenty of room, and the room was very clean. Perfect hotel for our weekend away.

Excellent, I have nice stays

The only improvement could be better attention to accessibility for seniors. The bed was very comfortable but too high for folks with disabilities. The tub had safety rails but was a stretch for someone who had just had hip replacement!

Clean room

The staff was great and welcoming.

Expected for this property They are remodeling.

Room smelled like maple syrup it smelled like the mattress was stained with it. Not a great smell when you’re trying to go to sleep. But other than that the hotel was nice.

Very good breakfast. Just wish you had cinnamon rolls like express hotels.

Hotel couldn't deliver on printing documents in the business center that I needed for work. That was the reason for my stay. Staff was clueless on how to work the printer and offered no alternatives. Otherwise, renovations are underway and property is nice. There was sticky spill on the floor and in the elevator the night before that was there the next morning. Could use better eyes for safety and cleanliness with the floors. but quiet, pleasant staff and plenty options incl turkey sausage at breakfast! Thanks H Inn,