Travelers Inn by OYO Longview Kelso

When we arrived, the front desk told us our reservation had been cancelled due to "over booking". I made the reservation 2 months in advance. Never received notice that it had been cancelled. The woman at the front desk was not friendly at all and didn't offer any help or compassion about our reservation being cancelled. That left us with NO place to stay and no available hotel rooms local. Probably a blessing in disguise as it looked like this hotel was more of month to month place for the local drug addicts. People roaming the front who looked lost. STAY AWAY from this place!!!

Booked in advance. Confirmed the day before. Showed up and was told with no apologies that they were double booked and we had no room. Almost a blessing in disguise as the property was disgusting and not maintained even from the outside. Would never ever book this hotel again. Would feel safer sleeping in my vehicle.

Never again will I stay here. I booked a king and was given a queen room that smelled. No soap in sight, only a small package of shampoo left near the sink. There was an old tire sitting under a table just outside the room. I felt like I was in a Breaking Bad motel.

Friendly staff, easy check in. Mold on the ceiling and walls. Hot water would go cold randomly for several minutes.

Well the room had some serious wear and tare too it. Carpet stapled to the floor to cover up something. Dresser really old and warned. There were two rat and insect glue strips, one behind the toilet and one by the refrigerator. The floor towel for the shower floor was stained. The towels to bath with really tattered. They should invest in towels and wash clothes. I went and bought my own. I did kill a roach. There was a very visible space at the bottom of the door and I had to use one towel to block air from coming in. Lastly, my adult kids wanted to visit with me for a few hours. I get to the door of ths room after having breakfast. The phone was already ringing when I was coming in. With the attendant stating " you can't do that". I told her my kids were visiting me. That right there changed my whole demeanor about this place. I will not return to this location. Oh yeah the ac/heater was loud and the curtains would not fully close.

Staff was friendly. Room was tolerable but carpet was old and dirty. Plumbing was loud and so was road traffic. So basically it was exactly what I expected with friendlier staff.

Floors were sticky, shower head was terrible, bed was uncomfortable and sheets itchy.

Old and musty. You could tell it used to be smoked in or was catching smoke from smokers. Even though it was non smoking, a chair and ash bucket were right outside the door. Fridge is a wine bottle cooler, had to physically pick up and move the microwave to plug it in. Bath mat was a dingy hand towel. All the towels were dingy white and thread bare or simply had holes. It wasn't even worth the discounted price I paid ket alone full price.

I booked this room last minute and arrived late at night. Check in was easy. Got inside of the room and it smelt like smoke and there were cigarette burns on the blankets and stains. I returned to the front desk and informed the man that I could not stay in the room. He assured me that a refund would not be an issue and to contact Expedia. I was refunded without any issues. Even though the room was not to my standards I appreciate the gentleman being polite and able to assist.

The lady at the desk took her time, and came to the room, and helped me figure out the remotes to get the tv to work. The mattress was to hard

There was a hole between walls or rooms that had paper towels or the equivalent paper stuffed in the hole and sticking out the wall. I will include pictures if it's allowed.

Staff was great , that is about all we liked Older building, and I'm still waiting for my deposit back ,I really needed that and wasn't told it would take so long

Still waiting for my deposit back, would have preferred my cash back instead of being put on my debit card witch I still haven't received Room smelled bad

None Yes they weren’t present in office no phone goes into voice mail

The front desk gal was nice and gave us a different room. The other room was much worse made our allergies even worse. Only stayed for two hours then left to sleep in our car at the casino until our next hotel destination. The casino parking lot was better then this place.

Staff was lovely needs updateding

Good value Place was clean ?

No complimentary soap, shampoo, conditioner. No coffee pot w/coffee.

I reserved a room a week before but arrived to find that there was no room available, reservation not honored. They told me that the people who lived there had first right to extend their stay. Scary because we arrived at 7 pm and we had no where to stay.

There was piss in our fridge. They refuse to refund our room. Even though we stayed one night. I don't think even tweakers would stay here.It was disgusting.