Budgetel Inn & Suites

It was clean the air conditioner works great and it quiet there

Room was nice and clean and also spacious. Bathroom and shower were okay. The only downside to the room was it didn't have cable and the wi-fi connection was very poor.

Nothing Everything

I was there for the Kentucky Derby and just needed a place to lay down and shower and that’s all this place provided. It was WAY LESS then any other hotel and it wasn’t far from the track The keycard NEVER worked. Instead of going to my room, I would go straight to the front desk office to get a new room key made so I could get in the room and sometimes it still didn’t work. ?‍⬛Pigeon had built a nest in the light right outside my door and were “Cooo Coooo ing” ALL night long

Easy parking, terrible bathroom. This is not a hotel for tourists

Location to our event destination No mirror in our bathroom. We had to go buy a mirror. Also smelled like weed as if someone was just smoking it in our room.

Did not felt safe during my stay. Someone knocked at my door two times during the night. Left a day early because of that.

Great cheapest spot available for the derby weekend, can get a little rowdy outside but never felt unsafe. It’s bare minimum, very few plug sockets, no microwave or fridge

The manager was real nice and very helpful. I don’t know why but I didn’t have any hot water in my shower. That was not great having to shower with cold water. Overall the stay was ok.

Worst hotel and very dangerous! Hotel management was a thumbs down . Dirty rotten hotel

Good location with places to eat, Walmart, & pharmacy very close by. Front desk very was very quick to help. Also, sorry ride to the track.

Nothing it was horrible They were scam

I booked the stay on ORBITZ. I had been flying all day and was exhausted! There was a 50,000 person Volley Ball Tournament in Louisville and EVERY Hotel/Motel was SOLD OUT! When I arrived I was told they did not have a Room for me because ORBITZ over sold the property, That’s called overselling and the the Property in question would, what we call that industry, walk you to another/sister property. The woman working the Desk was clearly overwhelmed and offered NOTHING not even a bottle of water. So determined, mind you the reservation was Paid -In-Full to get this resolved, I call ORBITZ directly and spoke first to Pranav who because it was above his pay grade transfer me to the resolution department for which I then spoke to Lloyd. I explained the situation in full detail and waited while he called the property for which I could hear the Front Desk speaking to him. Fast forward, he would put me on hold while calling every Hotel/Motel in a 25 mile radius to no avail and then repeatedly calling the front Desk. The property called the owner (so I was told) who miraculously found a Room. I arrived at 9:30pm and was given a Room 2hrs later. The lady working that Desk apologized for the error. There was a heavy set gentleman who was of absolutely NO HELP at another gentleman (of whom I believe was of Latin decent) cleaned the Room and made sure I was comfortable, ORBIZ gave me a partial refund for the error but I will be moving on. Very poor communication amongst term all.

Not really anything. It was frankly scary. Just about everything.

parking felt unsafe. the door would not lock/unlock

Staff was nice Dirtiest room ever. Felt disgusting. Hairs on toilet, dirt in bed

Not a single thing Why is this hotel still standing? The code violations alone should have had this place banned. Paid for 2 nights hell no. I checked out at 11am on the 2nd day. Repeatedly called for my refund no response. Im home in CO my attorney has been notified

Dump and gave away my room

I paid in advance and they oversold for a concert. Terrible that they can’t count how many rooms they have and only sell that many

Place was disgusting and staff was terrible . Everything was bad. Place should be shut down.