Super 8 by Wyndham Louisville Airport

Great staff. Helped with setting up smart TV.

No TV unless you signed in to an app. No local news. No BIBLE

I didn't like anything about it. The guy on the phone told me that I didn't have to pay deposit so that made it a little easier. But when I got to the facility one of the managers told me that I had to pay the deposit and my money was pretty unrefundable. . I'm homeless and I booked the room with all the money I had and she refused to give it back to me. She said the only way I was able to stay is if she kept my car keys and they had to do an inspection on the room when I got the room and after I left the room. So yes I'm giving this place a bad review.

Nothing Bad customer service! Nothing in breakfast except bread.

Good

Dirty People just hanging out

Nothing because the room did not have any toilet paper or towels and wash range in the room that I stay in and it took me two days to get towels and wash range from the house keeper. I went down to the office 5 times to ask about them and everytime I go down there they said they will have them bought up to me and never did I had to go down there and get them my self.

Great location for going to the Derby. But I do not recommend the hotel. The lamp did not work. The TV was not connected to the internet and I addressed this issue multiple times with the staff, each time I was told they would fix the problem. Never attempted to fix it. Was there almost a week and could not get clean towels. Housekeeping does not come until you check out. Parking lot is way to small.

Todo en general, excepcional

Always love the hospitality I receive when I go.

Homeless everywhere. Workers seemed angry. Not worth the money Doors didnt lock and homeless everywhere

Nothing Dirty

That I left it alive It was filthy. They charged me a 50$ sec deposit that wasn’t part of my agreement. I paid it cash. They also billed my card 50$. Now they say I paid my dep via card. I did not. I paid cash and they handed me a cash receipt. I left ev

Also, they ask for an additional $50 refundable deposit.

Hotel was in bad condition with stains on the mattress and holes in the walls and broken doors

Location Room needed vacuumed mopped and the hallways smelled like urine

The staff was very friendly and helpful. The entrance/ramp was awful and very difficult getting the luggage cart in and through the doorway. Open butter dish in the breakfast area with a shared butter knife was unacceptable. Sometimes a shared bottle of jam was there also. The building is in need of repair. One spot in the room had a big dip and one mattress had a cavern; no one could have slept on that side. Refrigerators in the room was nice; it would have been good to have microwaves.

Loved everything about the motel and the decorations for the derby was a nice touch!

Worst customer service I have ever experienced. First room, the tub faucet had steady water leak and bathroom floor was very weak and felt like you would fall through floor when stepped on. We ask for another room and that room was dirty and had no bed coverings. Then we had to ask for another room. We were never given an apology at all at any of the 3 times we had to change rooms - he acted completely bothered and was very rude during the whole experience. I would never recommend this hotel to anyone.

I'm not sure if their was anything that I liked. Whenever I tried to do laundry the laundry detergent dispenser was empty and then they tried to charge me $5 for one single use packet. Then when I was showering their was mold covering the wall in the bath