Tru by Hilton Louisville East

Everything was wonderful about this charming little place, except there are no drawers or a closet for clothes. We'll definitely be back!

The rest the typical good quality/price ratio.

Clean and convenient Room fridge was small and their was no microwave

TV in one of the rooms was not working, the problem was fixed the next day. We were a late check-in [9:30PM}.

Breakfast was ready on time. Food was hot and plentiful. Staff was friendly and very helpful. There is a lot of seating in the lobby area. Location was easy to get to and convenient for our event. There was nothing we didn't like.

I liked the location of Tru. I am a foodie and it was near a variety of restaurants which allowed for different choices. Everything was as I expected it to be.

Exceptional

The evening and morning staff were excellent very helpful , very clean ,

This is one of the best Tru hotels around. Always clean and well maintained. Really good breakfast and close to food and shopping. The front desk staff were very kind and helpful.

Nothing Couldn’t check in there system was down everywhere

Breakfast was good, with lots of variety. The shower was very good. Location was good. I felt safe. Why do I have to pay for most TV?

Superb

Location, cleanliness and breakfast. Staff was GREAT. Impressed with the manager in the morning checking with staff and to make sure breakfast service was ecellent. Pillows were a little soft for my taste but that is simply personal preference.

The staff were helpful and efficient. The room was spacious and clean with comfortable beds. The only downside was that the glass shower door didn't close properly letting water from the shower onto the floor. The drain bung in the sink wouldn’t stay closed making it difficult to keep any water in the sink. The breakfast was excellent and varied.

The property was clean and well-maintained. The breakfast was also well maintained, and there was a nice variety each morning of hot and cold foods. The staff really tried their best to take care of us.

We enjoyed our stay. Staff great! Breakfast great! Clean and quiet! We will return 👍

Super easy and quick check in. A lot of choices for snacks and drinks. Room was super clean.

Great staff in the evening at check in. Staff very helpful with game area. Good workout area and breakfast.

I travel with a dog so I really like having no carpet in my room. He doesn’t have accidents (typically) but if he were to, then cleaning it up is easy. The water pressure as well as temperature of the water is NOT good. If anyone turns on water or flushes the toilet or even gets in the shower the temperature fluctuates. The water pressure just isn’t good regardless.

Location and breakfast was good. No housekeeping service on second day of stay; blood stains on a clean washcloth; body wash in shower was empty; iron did not work; air conditioner was not working … room was 75 and extremely stuffy and warm—- after pleading, they moved me to another room on second night.