Wingate by Wyndham Lubbock near Texas Tech Univ. Medical Ctr

Muy excelente todo súper recomendado

I always look for hotels with pools that open the earliest so we can get a swim in before beginning our day of traveling. I have done this my entire life and never had an issue.. but I guess at this hotel the day you are leaving your key card doesn’t work for the pool. We were disappointed, but decided to just go shower and get on the road. In the shower there was green algae on the shower head so bad I couldn’t even finish my shower after seeing it. Went to brush my teeth and the sink water was not even a trickle like small drips. And I wasn’t about to use the shower water to brush my teeth. I left with disappointed kids, and feeling dirty which defeats the entire purpose of getting a hotel. I would not stay here again.

As for the breakfast, same thing every day.... and the "foods" that are in containers, such as cereal and pastries, very stale. They ran out of the small milk cartons, so they placed a whole milk GALLON in the small fridge for everyone to use...fun... but, at least, there was a breakfast.... If you don't mind a dirty tub and unclean sheets and having to drip dry a lot as well as keeping your garbage filled trashcans nearby, please feel free to stay here.

Nice hotel for the price.

Awesome place to stay

This is a nice property that needs a detailed maintenance/cleaning, the photo in our bathroom was broken and hanging still, we found popcorn pushed behind the bed. The over all cleanliness of these place is like bare minimum the room, the elevators and even lobby, ever corner you could see trash/dirt or crumbs in them clearly telling where the floor was and wasn’t cleaned well. And the ice machine on our floor was broken. For the price I think I paid for what I got but I hope they can turn it around.

Clean rooms. Staff was very helpful. Easy parking with entrances on all sides.

Absolutely loved the staff rooms were great.

Noise levels in this hotel were beyond and called the front desk twice to address the problems. Woke up the next morning with someone screaming at the top of their lungs. Scared to death. Luckily I checked out that morning. When I shared this information with the manager the housekeeper was present and said a lot of customers that stay there do drugs in the room and she had witnessed first hand while cleaning rooms all the residuals of drug use left behind. Do yourself a favor and avoid this property!

A

Well it wasn't the cleanest Hotel, it's a bit dated. My A/C had all the guts showing, electrical hazard. The door handles were falling off. The check In clerk was extremely nice. Bathroom lighting is not very bright. Could be nicer if they paid attention to small details regarding the property itself.

Would stay again

Staff was friendly, and rooms were clean. So clean that our remote disappeared....lol, however they supplied us with another one. Only complaint would be the beds are too hard.

Na

This is a nice place to stay when visiting Lubbock. The rooms are fine and the complimentary breakfast is convenient

We have stayed here multiple times. The staff is always accommodating and kind. Very clean property. Breakfast was perfect. Beds are comfortable. The pool Is indoor with a great hot tub. It would be nice to have access to filtered water. The ice machine is on the 2nd and 3rd floor and the only place for filtered water is in the workout room on the 1st floor. We really like this hotel. Convenient location too.

Stayed here many times. Time has taken a toll on the property not as clean as it used to be.

Rooms were filthy, mold in all the a/c units, dust covering every piece of furniture. Showers had buildup of hygiene products and there were stains on the bedding and couches. A/C was not working when we arrived so they moved us. The staff was very accommodating and tried showing us several rooms but there were all the same as far as cleanliness. Would not recommend especially if traveling with young children.

This hotel was FILTHY!!! Starting with the hotel entrance to the walkway to the counter.. From the counter to the elevator.. The filthy elevator.. The 2nd floor hallway towards the room.. and this empty room which looked like an abandoned dumpster.. Inside the room, the bathroom door was full of smears and dirty fingerprints which possibly could have been wiped off with cleaning spray and a rag.. Both queen sized beds had stained sheets that were big enough to see that they were either dirty or shouldn't be used.. I complained to the front desk and she offered a different room on the 4th floor.. Immediately off the elevator, there was was boxes and bags full of trash.. and to top things off, one of the beds had a dead bedbug lying on the box spring.. I took lots of pics and showed them all to the front desk clerk.. I requested a refund which she told me she could not give but would inform her manager who would be in the next day and I would be contacted. Well, today is the next day and it's 5:50pm. I wasn't contacted by anyone but did contact the hotel and requested a callback from the manager. I checked out of the hotel immediately after advising the front desk lady of the bedbug and she asked if I wanted to see a 3rd room. I said No! I do not see why this hotel has 3 stars... The outside looks much better than the inside.. and I will say Never Again!! This was my first and last Wingate visit..and I'm waiting on my refund!!

The staff was great! Super helpful and nice! The property itself was pretty nice and up kept. My only thing was the sheets in my room had some small stains in them and there were a few hairs on the tip of the bed. Over all though it wasn’t bad. I felt like they were short staffed and they were trying their best to keep up.