Best Western Plus Mansfield Inn & Suites

room was very clean and breakfast was amazing

Good

Clean and great breakfast

The room is clean and breakfast is delicious

I will never be staying there again. The pictures of the rooms look nothing like it. The hallways and rooms are very outdated with a mildew smell. The girl who checked me in was not friendly and had bad customer service skills. Its better to spend a little more money to get a better hotel.

This is a scam. The pictures online look nothing like the rooms. The lobby looks nice but as soon as you step off of the elevator it smells like mildew. The rooms also are very humid and have a mildew smell. The rooms and hallways were very outdated. The girl who checked me in was not friendly at all and had bad customer service skills. I will never be staying there again. Its better to spend a little more money and get a better hotel.

Cleanliness convenience were great

When we first checked in and walked to our room the look we got from the man next door was so mean and cold I knew it was going to be something from that moment he judged us, we went to the pool and there were other families there as well, us(black), a Hispanic family and a white family and it’s a pool the kids were all playing splashing whatever because again it’s a POOL but I cuts the white lay didn’t like that so she went and told the front desk so the guy proceeds to come in and tell the Hispanic family no splashing, then walks Around the pool SKIPS the white Womans and comes directly to us to tell us the same thing meanwhile her daughters was jumping in the pool directly by me splashing us but you know it’s a pool and it’s water if you don’t want to be splashed then leave, but I felt racially profiled because why not tell her the same thing she had kids too and they were splashing us but since we didn’t care enough to tell because again it’s a pool let the kids enjoy themselves we get told not to splash and my kids weren’t even near her or nothing this whole weekend we walked on eggshells the man next door would stare me down anytime I walked out the room we felt so uncomfortable and we’ve been to so many hotels this year this by far is the worst one and we will never come back thank you for the terrible service I’m not even going to mention the cops being called that night smh do better

The staff was fine

Worse hotel ever! Don’t stay here!

I did smell cigarette smoke in my bathroom/around the door. And I have bronchitis.

I enjoy staying here because of the heated pool. Nothing ruins a stay more than finding out the hard way that the pool is cold.

Very good

Nice

Exceptional

I stay here when in town for work and this is the fourth stay of this year. Property in a wonderful location and is always clean and well maintained. Welcoming staff, pool, gym and the breakfast makes it really easy for me. After a long day at work, I just want to get food nearby and relax in the hotel for the rest of the day.

Beds were very comfortable. Washer and dryer were a plus! The water in bathroom shower wouldn’t turn off and there was a weird smell in our room

Clean quiet, nothing to complain about.

the breakfast was good it was cold but still good. staff was great The online pictures made the hotel look more modern and new. I was not aware that the hotel was do run downnand old

Great Overall.