La Quinta Inn & Suites by Wyndham Mansfield TX

The staff is amazing from the front desk clerks to the house keeping staff and the kitchen staff.

Room had a stale odor to it, though the air-conditioning was set a 70°, turned it down to 68° which took some of the odor out. Bathroom bathtub had a light visible dirt ring, and there was spots of mold on the bathtub caulking. There are no towel bars to hang towels on after use. The pillows on the bed were the most uncomfortable fluff with no support, no comfort. Hotel stairway was very humid and warm. The pool water was a dark green color, definitely would not have put even a toe in that. The fitness room had two pieces of equipment, the rest was missing so it was primarily an empty room outside of two pieces equipment. It was difficult getting into the room due to the key reader not always working properly.

It’s the little things… The staff was friendly and welcoming, the room was clean and the a/c worked well… Big things, check. Little things… Not so much… Shower head did not work properly, in room coffee pot had a pod adapter that wasn’t designed for that unit and therefore was not functional, there was no seating area in the room - no couch, no chair just a single desk and desk chair, additionally the indoor pool was cloudy, off colored, and did not look welcoming. Was it terrible, no. Was it on point, also no.

The hotel was good and comfortable. The only complaint was the stale smell in the room. I think it was the carpet… some Febreeze or carpet freshener would make a big difference. I would stay there again.

We booked the king whirlpool room, which was pretty awesome. The front desk gal was not. When I arrived she was on the phone and did not even acknowledge my presence for the entire 10 minutes I was standing there at the counter. She could easily have put them on hold to check me in, which only took about a minute since I booked online. Other than that the stay was fine.

Good

We asked for an extra blanket for the sofa bed that was going to be used and they would not give us an extra blanket. They said they didn’t have to. Poor customer service. The guy was really rude about it.

Unhelpful and doesn’t know how to print a receipt

Great stay will book again

I’ve seen mixed reviews from this location, but I had a good experience all around. As usual, I checked in within 5 minutes. The halls smelled clean and the elevator worked. The halls were pleasant and clean as well. No weird smells or anything like that. Getting into the room was simple enough, swipe the card slot and bam, typical hotel room. We had the bigger room with a king bed on the side and a tv and dresser opposite of that, window in the back, bathroom by the entrance. The old reliable layout. Fine with me. It works. The bathroom was clean and the plumbing worked. The ac kept us cool and the beds were soft. I didn’t try the breakfast as I had to leave in a hurry, but other guests seemed to enjoy it so I give it a pass. Parking wasn’t an issue and it wasn’t loud or distracting. I had a good stay. Minus one star for the foamy pool. That usually means ph balance is off. It’s fine to use, but a crystal clear pool is the way. Other than that, 8/10 would recommend.

The room was clean and well maintained. the bathroom had a tub and shower. The breakfast had plenty of options, such as oatmeal, cold cereal, eggs and sausage along with several beverages. There were not plenty of television channels to choose from, but I was visiting and enjoyed the city. The room had the usual amenities and was comfortable. I enjoyed my stay.

Clean,Good place to stay!!

There was hair in the bed, and we could not sleep at all the room was extremely hot and 100% humidity so much that the bed sheets were sticky.

Everything seemed old and rickety, smelled odd, like old smoke and fabuloso cleaning supplies. Shower head is only good if you are shorter than 5 feet tall. Location is about the only good thing this place has going for it.

Clean room. Nice crisp white sheets and comforter. The a/c was super cold. TV channels were great. Big fridge and microwave! Fast elevator. Staff super helpful and nice. Breakfast yummy! Will stay again!

Clean the rooms and hallways!

Staff very good. Breakfast good. Room was clean.

None of the fitness equipment was working. There was no water offered at the breakfast selection.

the moldquick stay disappointed with the mold

The room had mild in the shower and the toilet the door was scratched up in the restroom the moldquick stay disappointed with the mold