Holiday Inn & Suites Marlborough by IHG
About Holiday Inn & Suites Marlborough by IHG
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Experience the wonders of Marlborough (MA) with ease by utilizing the services provided at taxi.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring luggage storage are available to cater to your requirements.For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker.It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Holiday Inn & Suites Marlborough By IHG, a scrumptious, homemade breakfast kick-starts the day.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.Holiday Inn & Suites Marlborough By IHG provides a superb assortment of leisure amenities for guests to enjoy. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Elevator
- In-room safe
Reviews
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There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
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Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!
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Extremely satisfied with cleanliness of the room and hotel in general.
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Nice
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Not a hole lot The room was supposed to be handicapped accessible. The bathroom did not have bars on the wall by the toilet and I not sure how they expected someone in a wheelchair to climb into a bath tub and stand to take a shower. Breakfast was not included.
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Friendly staff, very good breakfast, easy check in and out
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clean nice staff they provide everything in the room nice room free parking
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Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.
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There was a restaurant & Bar onsite with excellent service & very friendly staff
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Had trouble with key entry first night
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Overall the stay wasn’t terrible, Staff was Friendly and helpful, the room was in poor shape, everything was clean, but head board was literally falling apart and the desk looked like someone played baseball with the edges. The carpet was ancient and there were two usable outlets, neither near the bed/night stands. The place was not as advertised. It’s rated as a 3 star hotel, looks more like rundown motel that they quickly tired to spruce up with cheap furnishings and weird design choices, like granite slabs for shower walls. It was wannabe high end. The place is very old, so you can’t fault them for everything but there’s definitely a lot that needs to be done instead of slapping a bandaid on it. Just a very strange mix of new and abused old things.
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The cleanliness
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Everything was perfect.
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Hotel was close to the ice rink (reason for trip). Hotel had work being done on the first floor and caused the hallway to be hard to maneuver around. Breakfast tickets were needed, but breakfasts were very limited. Bread available for toast but slightly fed we’re too large to fit in toaster. Bedding was the best part of the experience. No microwave in room. Had to get the front desk to let you into the indoor pool. No shower near the pool even though it was suggested to shower before entering the pool.
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Great!
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The rooms could use some freshening up. Tub finish was peeling, and carpets seem older. Staff seemed to be more interested in chatting with each other than greeting guests.
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Always stay here on vacation
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The air conditioner only came on during certain hours of the day. I had 9 bath towels and 7 of them had hair in/on them. The bathtub had non-skid strips, but the tub was slippery. It was also peeling or something.
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Hotel was conveniently located with good value for price.
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Bed and linens okay Cheap Room is dingy. No microwave. Ice machine not available. AC unit very loud. Light right at entry of room was out. Smelled pot consistently around back entrance. Location is a good desert and the on site grille is open irregular hours.
