Tigmiza Boutique Hôtel & Spa

We had a wonderful stay. The hotel is beautiful, peaceful, and very well maintained. The staff were exceptionally friendly, professional, and always willing to help. They made us feel welcome from the moment we arrived. The room was comfortable, clean, and the overall atmosphere was relaxing. We truly enjoyed our stay. Nothing significant. Everything met our expectations, and we had a very pleasant experience.

Everything Bit expensive the food and drinks within the hotel.

They had flies and insects in the room. We left our room one day earlier and requested for the refund. They did not give us and said they will give us credit towards next stay within six months. How does it possible to use that credit if we are not going back to that same hotel and flying to Morocco from USA again. I should be refunded I wrote above

Was well away from the hustle and bustle of marrakesh for a quiet getaway. It is very dated. Basic maintenance and upkeep would preserve the property better but this doesn’t seem to be prioritised.

Fantastic place, the rooms are a dream out of a storybook, the staff super nice, and the staff very nice Paying was a little bit of a hurdle, but they were very nice, sending a payment link

nice poo, heated at 27

Good property. Great staff. Location very far from the city.

We enjoyed our villa very much. The private pool was great and we liked the layout and the size of the rooms. On the hotel ground we enjoyed all the pools. The hotel restaurants and the reception were very tastefully decorated.

Our stay at Tigmiza was absolutely exceptional. The entire property is stunning — everything is extremely well maintained, spotlessly clean, and constantly being cared for. There is always someone from the staff making sure that every detail is perfect. The food was magnificent, truly impressive in both quality and variety. The staff here is extraordinary — we enjoyed a high level of personal attention throughout our whole stay. They were incredibly kind and made us feel completely at home, while maintaining the highest level of professionalism. This hotel exceeded every expectation and delivered one of the best stays we have ever had. It sets a new standard for hospitality and excellence. We recommend it wholeheartedly.

Beautiful property. The Pool area and Yoga Shala are the highlights of the hotel. services, food and drinks are overpriced considering the value/quality.

Very Special hotel that exceeds expectations Nothing to dislike

The nomber one in thise hotel Mr. Osama is a very respectful and helpful person, and he's the reason I'll come back to the hotel again. All the hotel staff are always smiling and helpful.

We loved the beautiful grounds and enjoyed our peaceful stay. Phenomenal customer service and attention to detail.

Property exceeded expectations! The staff was very helpful and kind, our room was clean, the facilities were good, and the entire ambiance was lovely and relaxing. I also had a massage at the spa, which was very good! Not a big issue, but the food was quite slow when we ordered lunch at the pool bar - we were the only ones there and ordered two burgers, yet we waited at least an hour for our food. I noticed the same thing happening every day at the pool bar of another hotel we stayed in in Marrakech, not sure if this is a coincidence or some kind of intentional practice in the area.

The pools, gardens and beautiful suite!

Great pool area - nice to have the heated pool options Concierge was very helpful Big villa - great value

The hotel and facilities were amazing. A beautiful oasis just half an hour outside the hectic Medina. The staff couldn’t do enough for you. We had a private villa and it felt like heaven. The food was excellent and a great variety. The private cinema that you could book out was also a wonderful experience. Everything was fantastic. My only criticism would be to have more non alcohol options on the drinks menu (eg alcohol free beers). As a pregnant person my choices were quite limited.

Pretty much everything Beautiful grounds Great staff for the most part Excellent restaurants The only negative aspect of our 3 night weekend stay at Tigmiza was one staff member on the front desk with whom we had multiple negative experiences - I am genuinely amazed to find this person in any kind of customer contact position - particularly in a 5 star property Card issue - on arrival having organised payment for the majority of our stay prior to arrival there was q balance of 600 euros to pay - unfortunately there was a card issue - these things happen so no biggie - However what we were met with was a total lack of empathy / discretion - ability to problem solve and a borderline rude comment that we would not be able to put anything on the room but would have to pay in cash for each and every transaction - announced to us ( and the guests waiting behind us ) - a truly embarrassing and unnecessarily stressful beginning to our stay - how about we just leave a cash deposit at reception as is the norm when this sort of thing happens ?!? This would have been easier all round Restaurant reservation issue I’d organized 2 dinners at the hotel with the concierge - one for arrival night and one for our last night - all confirmed via email prior to arrival As we headed to the restaurant for dinner ( about an hour after check in ) we were stopped outside the entrance by the same staff member telling us we had no reservations for either that night or our final night altho she did have a booking for the evening of our departure day - bearing in mind that our departure was 10 am for a noon flight why would we make a booking for ten hours after our departure - I wrote to the concierge / reception the same evening with screenshots of the bookings and received apologies the following morning from the Concierge stating that her colleague was “ confused “ I can understand losing or not seeing a reservation but how do you come up with a booking that never actually existed ?!?

Beautiful resort hotel - perfect for some peace and tranquility. Staff were so friendly and helpful. Clean facilities 20/30mins from town centre but that was a positive for not hearing any traffic noise.

Stunning property and attentive staff. Food & drinks are quite expensive for what you get. Service can be a little slow.