Fairfield Inn & Suites by Marriott Marshall
About Fairfield Inn & Suites by Marriott Marshall
Located 20 miles from Caddo Lake State Park, Fairfield Inn & Suites by Marriott Marshall offers 3-star accommodations in Marshall and has free bikes, a fitness center and a shared lounge. Featuring a business center, this property also provides guests with a sun terrace. The hotel features an indoor pool and a 24-hour front desk. The rooms come with air conditioning, a flat-screen TV with cable channels, a fridge, a coffee machine, a bath or shower, a hairdryer and a desk. At the hotel rooms contain a closet and a private bathroom. Fairfield Inn & Suites by Marriott Marshall offers a buffet or American breakfast. East Texas Regional Airport is 27 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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The pool and hot tub were out of commission. The staff seemed nice. Breakfast was decent. We had higher expectations for a Marriot
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Ice machines on two floors were out of service. Also A/C leaked and there was a large wet spot on the floor the morning I checked out.
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I liked everything but the one thing that I counted on was the pool and it out of service but the staff were all great.
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Cleanliness of the room was excellent. Breakfast was very good and the staff were very polite and professional. The property needs work and repairs. The cover over the entrance into the building is falling apart with rotted wood. Inside the building is a closet that was open all the time with wires exposed. 2nd floor
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It was nice.❤️ Bed was comfortable. Clean good food. Front desk was exceptional.
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Exceptional
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Good
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Very nice hotel, especially for Marshall.
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I had made a booking online, upon arrival i gave her my name and told her i had booked a room earlier. she asked for my license, then handed it back and said i could put in my card. She handed me my room key and sent me on. Upon arriving in the room i noticed it was the king room i booked, but i was so tired i was okay with it, went to take a shower and it BARELY worked, tv also didn’t work. before going to bed i checked my card and noticed I was charged for another room, not the one i had booked and paid for. so i paid for 2 rooms. I went to front desk and no one was there, the following morning about 3am i was leaving and was going to try to get the problem fixed and no one was at the desk again. i’ve emailed and have received nothing.
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I had made a booking online, upon arrival i gave her my name and told her i had booked a room earlier. she asked for my license, then handed it back and said i could put in my card. She handed me my room key and sent me on. Upon arriving in the room i noticed it was the king room i booked, but i was so tired i was okay with it, went to take a shower and it BARELY worked, tv also didn’t work. before going to bed i checked my card and noticed I was charged for another room, not the one i had booked and paid for. so i paid for 2 rooms. I went to front desk and no one was there, the following morning about 3am i was leaving and was going to try to get the problem fixed and no one was at the desk again. i’ve emailed and have received nothing. I had made a booking online, upon arrival i gave her my name and told her i had booked a room earlier. she asked for my license, then handed it back and said i could put in my card. She handed me my room key and sent me on. Upon arriving in the room i noticed it was the king room i booked, but i was so tired i was okay with it, went to take a shower and it BARELY worked, tv also didn’t work. before going to bed i checked my card and noticed I was charged for another room, not the one i had booked and paid for. so i paid for 2 rooms. I went to front desk and no one was there, the following morning about 3am i was leaving and was going to try to get the problem fixed and no one was at the desk again. i’ve emailed and have received nothing.
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They rob me of my money I didn’t get to stay Took my money
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Clean room, breakfast was great.
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Very good
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Exceptional
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Not the worst place to stay but stay elsewhere if possible!
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Yes
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We had asked for an ADA room with a bathtub and they gave us a room with a shower, and the person that the room was four cannot take showers. There was no room in the room for a mobility scooter.
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The beds were horrible. Both queen beds were hard down the whole middle, as if a board 2 foot wide was under the mattress. If you rolled off that area if the bed, the mattress would collapse and almost roll off bed. The sheets were itchy. I stayed in two other Fairfield’s this week and they were awesome.
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The property should have called and informed us about the situation so we could have booked an alternative accommodation. Instead, when I checked in at 2 am, they informed me that the water supply was slow. Given that it was so late at night, I checked in, but there was no water at all. Consequently, we had to do an early checkout since we needed to use restrooms elsewhere. They mentioned that the manager would call to process my refund request, but there was no call. The hospitality at this property failed at multiple levels.
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Bad
